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Business Profile

Insurance Companies

Brentwood Services, Inc.

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    08/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I filed a claim for loss of food for power outage that lasted 3 days I lost a lot of food and lots in Mt freezer I had to go our for my meals and coffee and I spent extra gas money I was not received one dime from this company they don't care if out of food and cost of the food I should be reimburse for my food loss and inconvenience it has caused me

  • Initial Complaint

    06/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    5/25/24, I deposit 2 checks from the Servicer & the checks were returned & caused my account to be negative & I was charged a returned check fee. When my attorney notify the security cover attorney she lied & said that it was because the checks was over 30 days. I knew that was a bold face lie because I cashed 3 March checks & 4 April checks on May 13th & neither any of these 7 checks were returned. Do I look like I have fool written across my forehead? Their attorney just tell my attorney anything to get by. Here I am the injured ************ can't even make sure I get my payments in a timely manner. Like I done have bills to pay like anyone else. Why am I getting a payment from February in June in the first place? Then you don't want to pay a late fee and penalties knowing that you are totally wrong & out of order. I injured myself preventing a special needs child from falling out their wheelchair and falling on the concrete & in return now I have to live with 8 screws & rods in my back. Brentwood Services failed to send me my weekly payments in a timely manner. Now their payments are bouncing my bank account. Is this how ********************** treat the injured party? Aren't I already in enough pain? I'm very disappointed in ***********************************************

  • Initial Complaint

    11/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    11/21/22 I received two payments from September in November which is late with no fees or penalties added. This place always has poor service when it is close to the holidays. Like it's not Thanksgiving for me too. I am always getting things late and not on time even when placed on direct deposit. ********************* hung up in my face knowing that I have no adjuster on my claim as he was the supervisor of my adjuster. I simply called him to let him know what the problem was and he hung up in my face. ****** County Schools used them as a servicer for me and I still can not get my payments on time from Brentwood Services or ****** County Schools. I guess I would havde to contact the **. Insurance Commissioner in this matter to see if they could help m,e get my payments in a timely manner.

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BBB Rating & Accreditation

C-

This business is not BBB Accredited

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Years in Business: 34

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

104 Continental Pl Ste 200

Brentwood, TN 37027-1010

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(615) 263-1300

Customer Complaints Summary

3 total complaints in the last 3 years.

2 complaints closed in the last 12 months.

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