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          Find a Location

          Drain GO Plumbing has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Drain GO Plumbing

              6883 Highway 14 Brighton, TN 38011-6671

              BBB Accredited Business

            • Drain GO Plumbing

              257 Galilee Church Rd Brighton, TN 38011-6843

              BBB Accredited Business

            Business ProfileDrain GO Plumbing

            Plumber
            Multi Location Business
            BBB accredited business

            Contact Information

            6883 Highway 14

            Brighton, TN 38011-6671

            Get Directions
            Visit Website
            Email this Business
            (901) 475-1997

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            Customer Reviews

            4.7/5

            Average of 145 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/2004

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            The company offers residential & commercial plumbing services.

            Business Details

            This is a multi-location business.

            Find a Location

            Drain GO Plumbing has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Drain GO Plumbing

                6883 Highway 14 Brighton, TN 38011-6671

                BBB Accredited Business

              • Drain GO Plumbing

                257 Galilee Church Rd Brighton, TN 38011-6843

                BBB Accredited Business
              Location of This Business
              6883 Highway 14, Brighton, TN 38011-6671
              Email this Business
              BBB File Opened:
              12/8/1997
              Years in Business:
              27
              Business Started:
              1/1/1997
              Business Started Locally:
              1/1/1997
              Business Incorporated:
              8/21/2007
              Accredited Since:
              2/1/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • DRAINGO, LLC
              Contact Information

              Principal

              • Mr. Mike Jones, Owner

              Customer Contact

              • Mr. Mike Jones, Owner
              • Mr. Stephen Browder, General Manager
              Additional Contact Information

              Fax Numbers

              • (901) 476-2246
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On Nov 30 2023, DrainGo was sent by American Home Shield to replace a hot water heater. DrainGo charged me $325.00 for water line modification. They hooked 2 copper pipes up to the new water heater. I discovered that 1 of the pipes is leaking and has been for a while because theres rust on top of the new water heater. They wont come out and fix it without charging me. Obviously this is either a faulty pipe or faulty workmanship. All I want is for DrainGo to repair the problem without charging me
              Read More
              Read 12 More Complaints

              Customer Reviews

              145 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kimberly M

              03/20/2024

              Very poor and rude customer service from Manager and receptionist answering the phone. The technician came out to replace parts on a toilet at my elderly mothers home and told us specifically there was a 12 MONTH warranty on the parts. We noticed shortly thereafter the toilet wasn't flushing properly. We called back 3 months later to report and was told it would not be honored because it is not their policy. The manager did nothing to accommodate even though we are 100% sure of what we were told. I have used them for this house and 2 other properties as well. They are willing to forgo the loss of all of our business rather than rectify an issue their technician caused. I used to recommend them but will NEVER use them again!!!!!

              Drain GO Plumbing Response

              03/21/2024

              I am so sorry for the confusion but it plainly states on your invoice that there is a 30 day warranty. 
              Read 144 More Customer Reviews

              Local BBB

              BBB of the Mid-South

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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