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Business Profile

Construction Services

Impeccable Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had(have) a leak around our stone chimney. Mr. Gasbarri sent workers to fix it on 7/7/23 which is when we paid in full by check. He said he would come back if the problem was not resolved. A month later it started leaking again. I’ve been chasing him ever since. He’s been promising to come back in a couple of weeks each time to no avail. This is through text and talking. I put pics of chimney leak on his website which generated a call to me. And he took down the post. I had to get his attention somehow. The water is coming inside the home and the ceiling is crumbling because of the water damage. His bus card says he is bonded, licensed & Insured. I’d like my money back. I’m retired and cannot afford to let this go. Next time I’m going to get someone’s word in writing for sure.

    Customer Answer

    Date: 04/05/2024

    Also, forgot to mention that this job included mortar repair as well. He said he would take pics to show us the repair but never did.  TY

Impeccable Contracting is NOT a BBB Accredited Business.

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