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Business Profile

Storage Units

Safebox Self Storage

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    10/13/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    To Whom it May Concern: I have been a paying customer of Safebox Storage for approximately two years, renting two storage units. An employee who handles maintenance and collects rents, James, suggested I move to a larger unit when one became available and consolidate, which would save money. A month ago I received a call that the unit size we discussed was available. Unfortunately, I was in the hospital having a pacemaker inserted in my chest. I explained that because of my health, I could not move my possessions without a helper. I would let him know when I could change units. I never moved in or signed a contract on the larger unit. On October 5, I went to pay for my existing units and was barred from entering by James. After conferring with his girlfriend, I was told that I owed $1100. Until I paid, I could not access any of my belongings. Respectfully, ***** ******

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BBB Rating & Accreditation

C

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Contact Information

Chattanooga, TN 37407

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(423) 710-2909

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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