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Business Profile

RV parks

Country Life RV Parks

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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  • Complaint Type:
    Order Issues
    Status:
    Answered
    I requested a copy of the rental agreement that I entered into with Country Life Campground. I never received one, after numerous requests. I was made to feel extremely uncomfortable by the Owner, **** as he yelled at me..and I felt threatened, to the point that I had to call the cops. I was told by **** that I was NOT to contact Country Life for a copy of the lease, or anything else because I was a pain. I exited the campground one week early to get off his property and be respectful, as it was clear to me he was extremely upset with me. Asking for a copy of a lease is a reasonable request, and both ***** and **** showed a lack of urgency, and lack of respect, as I always paid my rent on time and did my best to be respectful of their rules and time. It would make me feel better if they reimbursed me the last months rent, because although I am sorry it did not work out, they managed to disrespect me and insult my intelligence by blowing me off and not giving me a copy of the lease. ***** said she was not able to give me a copy of the agreement, because there was none. She said it is automatically in the computer system? All she gave me was a copy of the applocstion I filled out to be accepted intomtheir park All of this does not make sense to me, and it is clear this is not a good business practice. Record keeping of rent, leases, etc. is part of their job as business owners. I had to take off work, and experienced a lot of stress over the past month. I have moved on, and regret trusting ******* verbal communication. I did not agree to a one year commitment. My rent was monthly as posted on their website.

    Business response

    01/29/2025

    See attachment.

    Customer response

    01/30/2025

    I am mailing!, through snail mail, my hand written response be cause the photo is not uploading properly.  Thank you.  

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