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Business Profile

RV parks

Country Life RV Parks
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BBB Accredited BusinessA-Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/07/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested a copy of the rental agreement that I entered into with Country Life Campground. I never received one, after numerous requests. I was made to feel extremely uncomfortable by the Owner, **** as he yelled at me..and I felt threatened, to the point that I had to call the cops. I was told by **** that I was NOT to contact Country Life for a copy of the lease, or anything else because I was a pain. I exited the campground one week early to get off his property and be respectful, as it was clear to me he was extremely upset with me. Asking for a copy of a lease is a reasonable request, and both ***** and **** showed a lack of urgency, and lack of respect, as I always paid my rent on time and did my best to be respectful of their rules and time. It would make me feel better if they reimbursed me the last months rent, because although I am sorry it did not work out, they managed to disrespect me and insult my intelligence by blowing me off and not giving me a copy of the lease. ***** said she was not able to give me a copy of the agreement, because there was none. She said it is automatically in the computer system? All she gave me was a copy of the applocstion I filled out to be accepted intomtheir park All of this does not make sense to me, and it is clear this is not a good business practice. Record keeping of rent, leases, etc. is part of their job as business owners. I had to take off work, and experienced a lot of stress over the past month. I have moved on, and regret trusting ******* verbal communication. I did not agree to a one year commitment. My rent was monthly as posted on their website.

    Business Response

    Date: 01/29/2025

    See attachment.

    Customer Answer

    Date: 01/30/2025

    I am mailing!, through snail mail, my hand written response be cause the photo is not uploading properly.  Thank you.  

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