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ComplaintsforNationwide Recovery Service
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am disputing this debt. I DO NOT have a contract with this collection agency. They did not provide any information . They have reported this debt to the credit bureau and it has dropped my credit dramatically.Customer response
07/01/2024
I have not received a debt validation letter or contract with Nationwide Recovery Service as requested. I am not familiar with the dates for this actionBusiness response
07/02/2024
Validation will be mailed to the address on the complaint. The accounts have been coded as being disputed. Should you have any questions please call us at ***************Customer response
07/02/2024
Complaint: ********
I am rejecting this response because:
Sincerely,
***** ****Initial Complaint
07/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am not liable for the debt with ******** ****** **** ** *********** I don’t have a contract with Nationwide Recovery Service & they did not provide me with the original contract as requested in the certified mail letter that they received on 06/11/2024. I have attached the letter asking them for both a breakdown of fees including any and all collections costs and medical charges and a copy of my signature with the provider of service (******** Urgent Care) to release my medical information to Nationwide Recovery Services. I have also included in the dispute letter that they immediately cease any credit bureau reporting until the debt has been validated by me or face legal liability for violations of the Fair Debt Collection Practices Act. Nationwide Recovery Services is still reporting this to the credit bureaus which has severely decreased my credit rating. Nationwide Recovery Services is not licensed or authorized to collect debt in the state of GA and they are in violation of consumer law and the FDCPA. Again, I am requesting that Nationwide Recovery Services immediately remove this remark from my credit report or face legal liability for violations of the Fair Debt Collection Practices.Business response
07/02/2024
A copy of the signed guarantor will be mailed to the address on your complaint. Our records also indicate that this account was deleted from your credit file and i will send a new request to make certain that has been done. Should you have any questions please call us at **************Customer response
07/02/2024
********** ********
I am rejecting this response because: Nationwide Recovery Services claims that this collection was deleted from my credit report. This collection is still displaying on the ******* credit bureau report. I will reject this until both proof of the original contract is received by me AND until proof of your request to delete this collection from my credit report for all three credit bureaus: *******, ********, and ********** is received by me. Thank you
Sincerely,
***** ***********Business response
07/08/2024
This account was submitted again for another request to delete on 7/2/2024 and can take the credit agency up to 72 yours to update. Here is confirmation Submitted to delete from credit report. Control #***********. You should be seeing that updated soon. ThanksCustomer response
07/08/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as the collection from Nationwide Recovery Services is deleted from my credit reports for all three bureaus, as they have stated that they would delete it.
Sincerely,
***** ***********Initial Complaint
01/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I AM NOT LIABLE FOR THIS DEBT WITH (ORIGINAL CREDITOR). I DO NOT HAVE A CONTACT WITH THE (COLLECTION AGENCY), THEY DID NOT PROVIDE ME WITH THE ORGINAL CONTRACT AS I REQUESTED.Business response
01/25/2024
Thank you for reaching out. We have coded your account as being disputed. We have requested the proper validation and will mail it as soon as possible. Should you have any questions please contact us at ***************Initial Complaint
01/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for the debt with ***** ***. I don't have a contract with Nationwide Recovery Service & they did not provide me with the original contract as requested. The collection agency also has provided false information to the credit bureaus in efforts to disguise their name and address which have made it hard for me to get in contact with them. In addition to this after further research I found out that the collection agency (Nationwide Recovery Service) is not licensed or authorized to collect debt in the state of GA and they are in violation of consumer law and the FDCPA. Original Creditor : Grad EMS Account # ******** Collection Agency : Nationwide Recovery ServiceBusiness response
01/24/2024
We have coded your account as being disputed. We have requested the proper validation, and it will be mailed as soon as possible. Should you have any questions, please call us at ***************Initial Complaint
12/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am deeply concerned about the sharing of my nonpublic information with credit bureaus and the resulting inaccuracies on my credit report. This situation has caused significant financial and emotional distress. Under 15 USC 1681 Section 602, I have the right to financial privacy, and I expect my information to remain confidential. Furthermore, 15 USC 1681 Section 604(a)(2) states that a consumer reporting agency cannot furnish account information without my written instructions, which I have not provided. I have identified inaccuracies on my credit report from NATIONWIDE RECOVERY SV, impacting my financial well-being. I request these inaccuracies be corrected promptly. Lastly, please remember 15 USC 1666(b), which prohibits treating payments on a credit card account as late under certain circumstances. For reference, my account details are as follows: Account Number: ****** Account Number: ****** Account Number: ****** Account Number: ****** I request a thorough review of my account, prompt correction of credit report inaccuracies, and strict adherence to federal laws regarding my information. Failure to address these issues may compel further legal action. I anticipate your prompt response and resolution to these concerns. Thank you for your immediate attention to this matter. Sincerely, ********* *****Business response
12/26/2023
Your account has been coded as being disputed and validation will be mailed to the address on file. You may call us at ************** should you have any questions.Initial Complaint
12/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
i am not liable with ******* ********** i do not have a contract with nationwide recover serv the did not provide me with my original contract as i requestedBusiness response
12/26/2023
Your account has been coded as being disputed. We will mail the validation as soon as possible. Should you have any questions, please call us at ***************Initial Complaint
11/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with *** ********** . I do not have a contract with Nationwide Recovery , they did not provide the original contract as I requested .Business response
11/29/2023
the account has been coded as being disputed with our office. We have requested the itemized statement and will get that sent. Should you have any questions please call us at **************Initial Complaint
11/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ** ******* ******* **********. I do not have a contract with ***** ****/ NATIONWIDE REC, they did not provide me with the original contract as I requested.Business response
11/16/2023
These accounts will be listed as being disputed and we will send validation of the debts. You may reach us a* ************** should you have any questions.Initial Complaint
09/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Do not have a date to give because this is fraudulent. Amount requested be paid by Nationwide Recovery Services was $200.00 It is a fraudulent Collection Agency. Called the number on the documents and got connected with an automated answering service that was trying to sell me a medi-lert pendant. Company info: Nationwide Recovery Services **** *** **** ********** ** ********** ***** ******** ***************** Reporting this company to the Healthcare Provider for their knowledge that they could have been hacked!!!Business response
09/14/2023
Thank you for reaching out to our office. The phone # on the letter ************** is our accurate phone #, so i am unsure how you were directed to the line you said. The documents you sent appear to be our letters. We have coded your account as being disputed. We have requested validation to be mailed to you. It is not uncommon for a client to place an account with a child's name but we have notified the client to see if they can correct the file. Sorry for any inconvenience this may have caused you. Once we hear from the client on file corrections we will get that taken care of and you will be getting your validation. You may call *************** if you have any questions.Customer response
09/14/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
09/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for the debt with ***** ***, I do not have a contract with Nationwide Recovery Service. They did not provide me with the original contract as requested.Business response
09/11/2023
Your account has been coded as being disputed and validation has been requested to be sent. Should you have questions you may reach us at ***************
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Customer Complaints Summary
48 total complaints in the last 3 years.
14 complaints closed in the last 12 months.