Business ProfileforMcAdams Group, LLC

This is the second time that *** used them and both times they have done nothing to help me and did not do what I came in and paid and asked for them to do. I was pressured in to go again. I was a special case because not only Im in the victim of identity theft I also had a situation when I was married that my husband filed single so it left me owing over 5000. The first time I went in I tried to use them I paid quite a bit of money and told them i had ID theft problems. Waiting and waiting, 8 months later I finally called because I never got a refund I never even got a letter. My taxes got rejected and they failed to call me and let me know. They knew I was already not happy with the service I had but got pressured into going with them a second time but supposedly they got a new guy named ***************** that was supposed to help me with this situation. My friend dad used to work for the *** so he gave me some advice to file for the fresh start program. The second I went in his office I told him I needed the fresh start program before we went over anything! I told him my problem and he knew what I needed and agreed to it. He did not do what I paid him to do and just E-filed after I told him over and over. When I asked about it he didnt even acknowledge my message.