ComplaintsforT & D Landscapes
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Complaint Details
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Initial Complaint
05/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 7, 2022 T & D Landscapes provided a written quote to re-build a retaining wall at the rear of our backyard where there is a drainage, and to install drains to redirect water from the roof. They were also to install french drains in front of the home. They gave us a written contract for the services. Within one week, they began asking for more money. We reminded *************************, the owner, that we had an agreement. He and his crew stopped showing up, or began showing up for for one or two hours. We went from a crew of six, to one or two men. Part of the project was to replace soil in the yard adjacent the retaining wall. They did not use garden soil, but instead used some kind of landfill **** material ********* I watered the **** four hours ago and the water from the hose is still sitting on top of the **** fill material. When it rains, this will cause my backyard to become a lake, and to be unusable. We will not be able to landscape the area next to the retaining wall because plants will not grow in this, and we will not be able to allow our dogs out in the yard because they will sink to their bellies in sticky ****. **************** was well aware that this part of the yard was to be landscaped and to be fenced to contained the dogs. He took down and destroyed the existing dog fence and left it strewn in our hydrangeas. He has not even fully backfilled the area adjacent to the retaining wall because he has again asked for more money. T & D Landscapes was hired to improve the drainage of my home, not make it worse. But **************** and his T & D Landscapes is refusing to correct this problem, has left the work half finished. He has also left construction debris in the driveway and on the lawn which he promised to remove. We want the job complete as promised. If I sound angry, I am.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.