Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Don Baskin Truck Sales, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDon Baskin Truck Sales, LLC

    Truck Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2005

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers truck sales.

    Business Details

    Location of This Business
    1870 Highway 51 S, Covington, TN 38019-3622
    BBB File Opened:
    7/15/2004
    Years in Business:
    20
    Business Started:
    4/1/2004
    Accredited Since:
    7/1/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Donald M. Baskin III, Owner

    Customer Contact

    • Mr. Donald M. Baskin III, Owner
    • Mr. Chuck Baskin
    • Mr. Skip Baskin
    Additional Contact Information

    Fax Numbers

    • (901) 476-9091
      Primary Fax

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a garbage truck from Don ******************** trucks that I saw on internet on April 7,2023. There ad said committed to providing the best customer service to anyone looking for a **********************. I spoke with ************************* & was told the truck was old but everything was in working order (tires,brakes lights PTO levers etc) ************************* text me & said someone was looking at truck. I went to bank & took a loan for $16,000.00 for shipping & truck. When it got here it was shipped from Tenn to ******* state line with garbage (hazardous??) still in truck. I called ***** and he knew they could not unload truck I was told his boss said for me to fix it myself.. I was treated unfair & given false information. I have tried to call for help from ********************s and then I E-mailed pictures of broke ****************************** in it to ********************* governors office (*****************************) called ********************s & spoke with salesman and they said they knew trash was in truck and we might work something out for both parties. I called ********************s on 3-14-24 and spoke with ********************* and he transfered me to Don ******************** (Deceased) I found out it was his son Skip ******************** knowing nothing about sale of truck saying I could pay to ship truck back and they would fix it and I couldn't even get along with *****.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lakita W.

    1 star

    08/18/2022

    I wish I had read the reviews, it would have saved me time and a lot of money. I purchased an Cummins 6.7 Engine for my box truck that costed me $11,728 on 07/12/22 to be shipped the next day 7/13/22, that did not happen. I was told on July 25, 2022 that the engined had shipped and they would send me pictures that did not happen. They did send me a receipt until 7/25/22 and they lied when they had not shipped the engine at all.. I asked for a refund and they refused. I work in *************** and ********* Services. This is the worst customer service experience I have had in my life. On 7/29/22 I spoke with *** the owner. He was just as rude as his employees. He refused to give me a refund and shipped the Engine on 08/01/22. It was not the engine they promised and it was missing parts and it had been sitting outside. I sent the engine back on 08/11/22 and requested a refund in writing. I found out today they refused the engine and told me they could not speak with me. I will be filling a law suit against *** ******************** Parts Sales for the engine, shipping cost and Damages this company has caused me. If you are interested in joining this law suit for a class action law suit for the wrong they have caused so many customers please let me know. All I asked was to be treated fair with respect and to refund my money for the engine that was defective and no way in the condition they promised.

    Local BBB

    BBB of the Mid-South

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.