Business ProfileforLanders McLarty Toyota
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 2970 Huntsville Hwy, Fayetteville, TN 37334-6687
- BBB File Opened:
- 3/15/2007
- Years in Business:
- 17
- Business Started:
- 1/2/2007
- Business Incorporated:
- 7/6/2005
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Landers McLarty Fayetteville TN, LLC
- Landers McLarty Team Toyota
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jacob S
06/14/2022
February 27,2022 the truck I had reserved arrived at the lot. Rodney messaged me to let me know and that he would contact me the next day to start some paperwork. I also informed him that the following Tuesday would be the best time for me to come to the dealership considering I had my daughter and lived an hour north.
Monday, February 28, I sent my driver's license, insurance, and photos of my trade to Rodney via text message in order to start all of the purchasing paperwork. I was contacted by Jared to discuss the trade value. I started having issues with my current lender on the buy out of my truck and was told it would take 72hrs to purchase but possibly 3 weeks to get a title. I informed Jared of this, and he told me that the dealership would not wait on the title of my truck. Jared at this time called me to discuss it further. During the conversation, Jared said that if I pass on the truck, he will order me another one at a discounted price. I begrudgingly agreed to let the truck go in exchange for another at a discounted rate. He informed me that it wouldn't take longer than 2.5 to 3 months.
I reached out to Rodney K**** via phone call on June 9, 2022, just to follow up with where we were on the truck considering I hadn't heard from anybody, and he had reached the 3-month mark. Rodney was confused as to who I was and what had happened. He told me Jared no longer works there and that he would talk to a manager. Haven't heard back from anyone since and no one will answer my call. Below zero Stars!
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