Reviews

Review Details

• Review fromE. K.

  Date: 04/12/2025

  1 star

  E. K.

  Date: 04/12/2025

  Worst *************** ever a big scam they sent me a flyer with spring specials (gutter cleaning , includes hand picked , bagged and flushed)my wife call them and they came next day two guys (subs) and they blow just the pines and in 20 minutes was out. Next day I text ****** and ask them if they clean inside the gutters and she told of course so I ask her why they didnt on my house. So I call her couple times they never answer finally she call me with attitude and she told me she will send them again to fix it Wednesday 2-3.30 they never came I texted her I called her nobody answered Im still waiting . Very disappointed and unprofessional. They just stole my 139 boxes. Big scam how people like that do business

  APS Window & Gutter Cleaning

  Date: 04/16/2025

  I can find no record of having done work for you, or I would reach out to you directly. Also we don't have anyone named ****** in our office. Could you offer some more information, zip code? date of service street name? Any further information would be appreciated. Thank you in advance.

  E. K.

  Date: 04/20/2025

  *********************** ***** .You can found my wifes name who she paid you guys.I dont want to share my here you can email my to give you my information ******************************** This is Amandas number 9**SSN** who we talk with

• Review fromShelly W

  Date: 10/17/2024

  1 star
  I reached out to *** because they were running a window-cleaning special. When I called, I left a message and received a text message that they had an opening the next day and they could get me in. I was given a window of arrival and a price per window. The following day, two people showed up within the time frame quoted. They were polite and answered my questions. I learned that the "cleaning" only included the window glass. I added on the screen cleaning, as well, since they would be removed to clean the glass anyhow. This was an extra charge.When the screens were removed, they were placed on the aggregate driveway to be sprayed down. They now have surface scratches from being laid down and sprayed on aggregate. During this time, I called the office to get assistance as I was concerned, but no one answered. The crew assured me this was protocol and it was okay. I continued to call the office with no answer. When we finally connected on the phone, I was told that they were slammed and overbooked that day and they apologized for not responding/answering. *Reminder, I called the day before and they "had an opening" for this day.I explained my concern with the scratches and they asked me to take pictures and email them. I did. Then, they asked me to get a quote for the screens. I did. After multiple emails about contacting me, I did finally receive a call but was told the quote was expensive (the windows have a custom coating) and they think this looks to be normal wear on windows. These windows are new.The cleaning was done on July 10th. We have been more than patient awaiting a response from the owner. On October 17th, no one has reached out. Very disappointed.

• Review fromLindon and Tisha T

  Date: 10/03/2024

  5 stars

  Lindon and Tisha T

  Date: 10/03/2024

  My husband hired this company for the first time to clean our gutters. He was so impressed with them. They far exceeded his expectations, cleaning the shingles, making a repair and cleaning up all of the mess on the porch and deck. They worked quickly and efficiently.

  APS Window & Gutter Cleaning

  Date: 10/04/2024

  We appreciate the kind words and are glad we could provide you with a positive experience. We can't thank you enough for your business! :)

• Review fromMatthew Q

  Date: 05/17/2024

  1 star
  Horrible reliability. Hire real professionals, I believe this is a sham company. AVOID these scammers!!!

• Review fromMitchell M

  Date: 05/16/2024

  1 star
  I used them and they destroyed a patio table. Would not respond to a message nor answer the phone. No street address or any responsible owner in the ********,** area. Find someone else.

• Review fromScott H

  Date: 08/25/2023

  1 star
  No response from phone number listed on the flyer circulated through our neighborhood. Not certain if APS is even a real company. Dont waste your time

• Review frombrian F

  Date: 08/14/2023

  1 star
  They showed up 1.5 hours late and immediately began to throw gutter debris off the roof and use a power wash hose to wash debris down the spouts into my underground drainage system. Exactly what I was assured would NOT happen. None of the three man crew spoke english so I had to just run them off. No one from the "office" will repond via phone or text

• Review fromJill M

  Date: 07/29/2023

  1 star
  Damaged my property and then denied it was their responsibility and refused to take care of the windows damaged during the service. Service was to wash exterior windows and "clean" gutters. Damaged two double pane windows breaking seals and forcing liquid between panes fogging previously clear insulated windows. Threw debris from the gutters onto the lawn and failed to clean it up even though their flyer stated in two places all debris would be bagged and removed and then flush downspouts. No debris was bagged until I caught the service man throwing it on the lawn. No downspouts were flushed. After numerous calls someone representing management called and denied their responsibility for the damage and refused to offer assistance and did acknowledge the downspouts were supposed to be flushed but said after my accusations they would not be sending anyone to finish the gutter service either. Total disrespect for my property and failed to perform the services I paid for. Photos of the damage given to the *** local office in **********. There is no business address available for the local office online and none provided by any contact. They have not offered any refund at this point either after over a week of contacting them.

• Review fromSue R

  Date: 07/26/2023

  1 star
  Only because I had to have a star to write a review did I put a one-star in. WE DO NOT recommend this company. We live in ***********, **. In order to have our windows cleaned, the company will only come out for more than one house due to travel. I totally understand that logic. However, I don't understand when they schedule you between 8am - 9am and they still have not arrived, and it is now 10:30am. When we contacted the company to ask where the crew is, we were told, "They are on their way, we can't control traffic." That is the most unprofessional reply I have ever heard. We all live in the Atlanta area, and we know how bad traffic can be. As a professional myself, if I have an appointment scheduled at 9am and it is an hour away, guess what, I leave extra early to make sure I am not only on time, I am early. If you are looking to work with a professional company, this one is not it!!!

• Review fromJoe L

  Date: 07/11/2023

  2 stars
  Do not believe the ads, they don't do what they say about bagging gutter cleanout or flushing downspouts. The flushing my downspouts received was the kid kicking on the downspout with his heel while hanging over the roof. Very dangerous. He was simply throwing the asphalt sand/mud from the gutter onto the lawn in clumps until I caught him and did not clean it up. He climbed ladder to roof and was all around the roof before I could get out to see progress. Doubt the job was actually completed but mobility issues was why I hired this group. Also had exterior of windows washed. Some good some not but biggest deal was had two window sections fogged after they left that were clear as air before the service. How do you break glass window seals washing windows? Obviously by doing it wrong. Only used a spray bottle and a squigy and I didn't find fogged windows until after he left. Only communication with serviceman was through an English to Spanish translation app on service kid's phone. Told office worker when I paid via card to have owner call me.no response at this time more than 24 hours later. I would not recommend this particular ********** office version of APS for gutter or window cleaning given my experience.