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Hook Line and Trigger has 1 locations, listed below.

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    Business ProfileforHook Line and Trigger

    Ammunition & Weapons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    223 N Duncan St, Jamestown, TN 38556
    BBB File Opened:
    10/23/2023
    Business Management
    • Mr. Todd Stephens, Owner
    Contact Information

    Principal

    • Mr. Todd Stephens, Owner

    Customer Contact

    • Mr. Todd Stephens, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On the 7/28/2023 I was looking for a hunting rifle To do my hunting with so I went in to hooklyn and trigger to find me a good hunting Rifle A couple of payments later, I ended up fully paying my hunting Rifle Off I Paid the full amount **** six, but with payment separately. Except for a 1 week out when able to make the payments because of the hiccup The next day, that? I had the rest of the money to fish fully pay My hunting rifle off. Yes, what my name was? I told you what my first name was and I was filling out the paperwork you wouldn't done the background. Check before he asked me what my last name was. Then after further going through the background check. My background check got red Flagged And the employee at hookline intriguer did say that it would take A week or 2 weeks for my background, check to come back. So I came back in yesterday the 20th. And ask if I can get my money. Back, I was told that it would take A week or 2 weeks before my background check came back and I asked the employee if I could have my money back. That I found a cheaper hunting Rifle Then I was told that the **** that I completely and fully paid. My hut and rough off with wasn't there so I got pretty upset and mad and I was told that the owner would have to go get it out of the bank. Plus the owner today to 21st. The owner called me and was being pretty rude. And I was pretty upset and frustrated and told him that I wanted my money back. He told me that their policy is. Once you Completely pay your hunting rifle off They have to do a background check on you.And if it's approved, I will get my hunting rifle if it wasn't approved. Thank you, they'd give give me my money back. The owner said that it would be 14 days. It's already been 2 weeks which is 14 dand I feel that. They're scamming me out of a $1,096. When it comes to my money, I don't play. All that asks is. I get my **** or a month **** back. That's all I ask. I tried to be nice to him, and they finally pushed my buttons.

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