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Find a Location

Rainbow Vacuums has 1 locations, listed below.

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    Business ProfileforRainbow Vacuums

    Vacuum Cleaners

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1732 North Eastman Rd, Suite 1-A, Kingsport, TN 37664
    BBB File Opened:
    3/3/2021
    Business Management
    • Kevin Maund, Owner
    Contact Information

    Principal

    • Kevin Maund, Owner

    Customer Contact

    • Kevin Maund, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    This company is predatorial and uses MLM tactics to sell overpriced and dangerously cumbersome units. If there is ever a class action law suit filed against them I will be more than happy to join it. After purchasing on the “book and ride” program and receiving gifts for meeting the requirement the company audited my account and took away bookings based on the marital status of my REFFERAL, mind you I’m a single individual and they had no problem pressuring me into buying this hunk of junk. I’ve since given the unit to a couple from my bookings who choose not to purchase because of the outrageous price. I was supposed to get this piece of junk for free after completing the program. However, after misleading audit I was over being treated like I was employed by rainbow wasting my time and energy lugging the unit to bookings and begging friends and family to purchase so that I could complete the book and ride program. I also notice that they practice projecting blame onto the customer instead of owning the fact that they are PREDATORY LENDERS. BUYERS BEWARE! Can we please get a classs action lawsuit going against this company, Dear God. They play on your emotions big time and the product isn’t even practical for people of average body size and weight to use. It’s dangerous to use if your a petite female. Very cumbersome bulky and hard to navigate for a average smaller person. Rainbow should be ashamed of how they conduct business.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah W

    1 star

    09/07/2023

    This place is a scam and unfortunately I got myself and 2 other people into the scam.. they over charged us then they are supposed to train you to sell them so you can get yours free and they fired the guy that was helping us and them just left us in the dark and now me and my 2 people are screwed with 5000$ bills...never did anything promised and we will be sueing. Kevin and angie are scam artists and liars and theives. I would recommend to not to do business with them at all. If they come to you runnnnn.

    Local BBB

    BBB of Greater East Tennessee

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