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Find a Location

Two Men and A Truck has 1 locations, listed below.

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    Business ProfileforTwo Men and A Truck

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/29/1999

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Two Men and A Truck offers Local Residential & Commercial Moving, also licensed Interstate Movers

    Business Details

    Location of This Business
    6136 Western Ave, Knoxville, TN 37921-2213
    BBB File Opened:
    8/11/1998
    Years in Business:
    26
    Business Started:
    7/6/1998
    Business Started Locally:
    7/6/1998
    Accredited Since:
    6/29/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jason Langley, Owner
    Contact Information

    Principal

    • Mr. Jason Langley, Owner

    Customer Contact

    • Mr. Jason Langley, Owner
    Additional Contact Information

    Fax Numbers

    • (865) 330-0012
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My move was on January 27th. The movers were 30 minutes late. They made numerous inappropriate comments during the move such as "well we aren't furniture installers" within my hearing. I paid for 2 trucks and 4 men to save time and money but neither happened. I was quoted $1,700 to $2,200.00. I was moving from a 3 bedroom condo and had sold a lot of my furniture before moving. I was repeatedly asked if they had to move things. Yes, I am paying $3k and asked for two trucks, I don't want to have to come back and move things later. They left numerous boxes, and other items behind necessitating 3 trips by me after the move to get what they left. But the worst thing is that they intentionally did not assemble a child's bunk bed in a safe manner. They set the bed up to look as though it was fully assembled but in reality they had lost the screws (which I still don't have). They left out numerous screws, didn't tighten screws and/or put the screws in the wrong holes. They then just left it that way without telling me anything was wrong with it. The next day my 5 year old niece fell out of it due to the top railing not having a screw in it at all. After that we discovered all of the missing screws, etc. They put a child in danger. If a bigger kid had been on the top bunk and fallen through onto one of the younger kids they could have been badly hurt or killed. They also did not put the support beams on another bed so that bed would have over time also collapsed. They intentionally damaged by stuff as I still do not have all of the screws for 2 separate beds and will have to pay to have someone repair the bunk bed or replace it to feel as though kids are safe on it again. I do not trust 2 men and a truck to the do the repairs. They put the kids in a very unsafe situation. They also charged me extra for time to supposedly put the bunk bed "together" while leaving it without screws/as a dangerous structure in my home without telling me while charging me to leave it that way
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Greater East Tennessee

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