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Find a Location

Ole Ben Franklin Motors, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ole Ben Franklin Motors, Inc.

      9711 Kingston Pike Knoxville, TN 37922-3316

      BBB Accredited Business
    • Ole Ben Franklin Motors, Inc.

      9725 Kingston Pike STE B Knoxville, TN 37922-3318

      BBB Accredited Business
    • Ole Ben Franklin Motors, Inc.

      911 Louisville Rd Alcoa, TN 37701-1807

      BBB Accredited Business
    • Ole Ben Franklin Motors, Inc.

      4311 Clinton Hwy Knoxville, TN 37912-5651

      BBB Accredited Business
    • Ole Ben Franklin Motors, Inc.

      480 S Illinois Ave Oak Ridge, TN 37830-7514

      BBB Accredited Business

    Business ProfileforOle Ben Franklin Motors, Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Alert:
    The State of Tennessee recently fined Ole Ben Franklin Motors for selling new cars at a used car dealership.

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/2014

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Ole Ben Franklin Motors, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ole Ben Franklin Motors, Inc.

        9711 Kingston Pike Knoxville, TN 37922-3316

        BBB Accredited Business
      • Ole Ben Franklin Motors, Inc.

        9725 Kingston Pike STE B Knoxville, TN 37922-3318

        BBB Accredited Business
      • Ole Ben Franklin Motors, Inc.

        911 Louisville Rd Alcoa, TN 37701-1807

        BBB Accredited Business
      • Ole Ben Franklin Motors, Inc.

        4311 Clinton Hwy Knoxville, TN 37912-5651

        BBB Accredited Business
      • Ole Ben Franklin Motors, Inc.

        480 S Illinois Ave Oak Ridge, TN 37830-7514

        BBB Accredited Business
      Location of This Business
      9711 Kingston Pike, Knoxville, TN 37922-3316
      BBB File Opened:
      4/1/1988
      Years in Business:
      37
      Business Started:
      8/1/1987
      Business Started Locally:
      8/1/1987
      Date of New Ownership:
      8/8/2014
      Accredited Since:
      10/31/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 21216 for this business, issued by Tennessee Motor Vehicle Commission. The expiration date of this license is 6/30/2025.

      These agencies may include:

      Tennessee Motor Vehicle Commission

      500 James Roberts Parkway

      Nashville TN 37243

      (615) 741-2711

      http://verify.tn.gov

      Type of Entity:
      Partnership
      Alternate Business Name
      • Ben Franklin Motors
      • Ole Ben Franklin Ford
      • Ole Ben Franklin Mitsubishi
      Business Management
      • Mr. Josh Loop, Comptroller
      • Ms. Amy Phillips, Office Manager
      Contact Information

      Principal

      • Mr. Josh Loop, Comptroller

      Customer Contact

      • Mr. Josh Loop, Comptroller
      • Mr. Michael Mencer, Owner
      • Ms. Bobbie Mencer, Owner
      • Ms. Amy Phillips, Office Manager
      Additional Contact Information

      Fax Numbers

      • (865) 694-0873
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      46 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Helen r

      1 star

      09/09/2024

      I had just came out of bankruptcy and had the letter they asked for. I asked for a decent vehicle which is only worth 10,000 and I even traded a car in as the down payment. I was trying to trade the vehicle to lower my car payment and then realized that the car I have they sold it as 25,000 when it's only worth 10,000. I will never go back to them ever to get a vehicle. So I'm stuck paying almost 700.00 a month . Please help me to figure out how to get out of this mess

      Ole Ben Franklin Motors, Inc. Response

      09/10/2024

      Ms. ******* purchased a vehicle from us on 12/07/2023. The sales price was $19999.00. The payment is closer to **** than it is *******. The value of the vehicle depends on condition and mileage. This was 10 months ago but I can assure you that we did not sell a $10k vehicle for $19999.

      Local BBB

      BBB of Greater East Tennessee

      BBB Reports On

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