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Business Profile

Wheel Alignment

Fred's Alignment Service

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Bryson R

    Date: 11/09/2023

    This is by far the most dishonest, disrespectful, and unethical repair shop that I know of. Tony is a liar and the owner Bob is an unhonest business man that doesn’t care about their clients. I initially brought my Jeep up there because it was in a minor front end collision and I needed some frame pulling to get everything back aligned. When I showed up Tony gave me a price range to get it pulled out. He said it would be anywhere from 800-1200$ I told him I can’t do anymore than 900 and he assured me he could keep it around that price range. So I allowed them to do the service not knowing the tragedy that was about to unfold when I go and pick it up. He told me 3 days from that following Monday it would be done. So I called on the 4th day (Thursday) and they acted like it had been done and they just hadn’t called. I come the following Monday to pick it up and nothing I asked was done and I realized how unethical the business was so I just wanted my Jeep back. Well I went inside to pay for nothing. They tried to gouge me with a bill that’s over 1300$. I told them I’m not paying that the work has not been completed and that Tony assured me it would be under 900. I raised hell enough for them to drop the price to 1000 even. But what is frustrating to me is they didn’t pull anything. I have picture and video documentation showing what it looked like when I dropped it off and when I picked it up. It was exactly the same. Now I have the same problem and I’m 1000$ poorer. Im looking into legal action against “Fred’s alignment”. I hope this review will let people know how unethical and dishonest this business is. Stay away!

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