Business ProfileforSuperior Fence & Rail of Nashville, Inc.

Superior ********************************* *****************************************************, ************ will not correct their mistakes. They installed a new gate and fence opening, backwards! There was a reason the original fence of 30 years was installed opening outward towards the street. Superior ********************************* took it upon themselves to install the gates opening inward towards the yard. The diagram shows the gates to be installed going outwards. There is a storm drain and an aggregate walk at the gate. Opening the gate inward does not fully open nor allow my lawn company to bring their equipment in the yard nor can I take my trash container out from the walkway. Moving a trash container on the walkway helps it slide easily but they suggested I use the grass to wheel it out. The difficulty of moving a trash container easily at 74 yrs. old, means everything. I am a single older woman; they should have installed the way their design shows it and how it was previously installed. I have met with a representative ****** and he refused to correct their mistake. I have called them 10/31, 11/1, 11/3' 11/5 and am ignored. I am stuck with 2 useless gates and now have to find another fence company to correct their mistakes. The gates are now useless. Had they followed their design, all would be fine; but they didn't.