Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Elliott's Custom Builder, LLC

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRoxanne G

    Date: 06/15/2024

    5 stars

    Roxanne G

    Date: 06/15/2024

    Thank you Elliott's Custom Builder for superb quality and workmanship on our newly remodeled kitchen! We are thrilled! The crew was on the job daily working diligently and very professional; their attention to detail and craftsmanship was evident in all they did. Tom, the owner, came weekly to check on the job and followed through with what needed to be done; I was always able to reach him by phone if needed. Carol, his wife, went out of her way to meet me at the cabinet, granite and tile stores more than once to help me in the decision making process. She was patient, kind and so very helpful. Justin, their son who also works for the business, was easy to reach with questions, follow through and being on the jobsite often. The process went smoothly and the job was completed on schedule! So grateful for this family owned business that truly cares from the heart.

    Elliott's Custom Builder, LLC

    Date: 06/18/2024

    Thank you so much Roxanne for your kind review. We hope you enjoy your kitchen for many years to come.
  • Review fromLeslie A

    Date: 06/07/2024

    1 star

    Leslie A

    Date: 06/07/2024

    Would not recommend him. He **** * ***. He built our house. When something needs to be done and he doesn’t want to do it, he quotes an outrageous price. We told him from day 1, where the driveway needed to go so the water would not flow to the house. He told us it would cost ********** ** *** * ***** job. Where he sited the driveway caused innumerable damage to our house. Water is running in the basement window, We told him we didn’t need this window- that water could run into it from where he sited the driveway. He kept telling us it would be fine. I know another party that ** ****** ***** ** ******** * ***** ******* ***** **** ***** *** **** ** **** ******** **** ** **** **** *** ***** ***** **** *** ******* ** **** ********* ** **** **** **** **** ** ******** **** **** ******** ******** ***** **at was going on was not that the house suddenly cost this much more. He got another job and didn’t need the job. But he walked away by quoting them a price he knew they couldn’t afford and kept their ********* Same scenario as our driveway. He wanted to not bother doing the driveway right so he quoted us 35000. We have had driveway people out here that can’t believe the job he did.

    Elliott's Custom Builder, LLC

    Date: 06/18/2024

    Leslie I am sorry that you are having problems with your driveway. This is the first we have heard of it after two years of your living in your new home. Perhaps the driveway has been altered causing the water flow to change? We require a deposit for a quote because we spend many, many hours creating a very detailed estimate. Sometimes it can take many weeks to complete. We give a rough estimate of what the project may cost, but many changes, additions, custom upgrades, and plan changes can dramatically affect the final number. And yes we are very glad that you were able to find someone to do the driveway for less than what we quoted you.
  • Review fromShari A

    Date: 02/22/2024

    5 stars
    Y'all Are Amazing People, Great Work and Very Precise on what your Doing. Will definitely be using you to redo our Bathroom in the near Future. Thankyou!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.