Business ProfileforTreasures Jewelers

Approximately 3 months ago I took 3 watches to the kiosk for repair. I received a call about 1 month later they were ready. I picked them up, paying just over $300 but happy. However, 2 days later the new crystal fell off of my mother's 72 yr old watch. The young man at the kiosk told me this watch was 14k and it was worth no less than $2,500.. that's what they sell antique watches with 14k gold for He said they would put the new crystal back on and to ck back or he would call me in about a week. After 2 weeks and no call I went in and was told it wasn't back yet. After no watch and ignoring my calls I went back and the young man took me up to the main store and I spoke with Axis(sp). This man said he and Chastity,(another part owner,?) Would ck other stores and call. After 1 week and no call I went back in to the main store. This man said it was lost but this had never happened before ( I now see this is not the first). He immediately gave me a watch he had put back for me and stated it was worth $2,800 and I could take it to any jeweler which I did. This watch was only 10k even tho he started it was 14k and it did not even work and estimated worth only $1,400 at most and if working. I called the older man back and asked why not worth as much as my watch and not running He hung up on me. I called back and was told by a lady he would not speak with me anymore. He claimed he had never had anything lost before