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Business Profile

Lumber Store

Buffalo Lumber Company, Inc.

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18 Customer Reviews

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  • Review from Scott R

    5 stars

    05/21/2024

    Buffalo Lumber has to be one of my greatest discoveries in my home improvement career! Six years ago I was searching for clear grade redwood for a porch project. Buffalo Lumber popped up on an internet search. They offered a clear grade tongue-and-groove redwood siding at a very fair price, delivered to my door, direct from a custom mill operation. I was not only amazed at the quality, and quick delivery, but the constant communication, and follow-up. Recently—because of an adjacent room remodel, I needed more of this redwood siding to patch/repair a new door opening. Contacted Buffalo Lumber, and lo-and-behold, they were able to quickly supply a small quantity of the exact same material!! Truly a pleasure working with these people!

    Buffalo Lumber Company, Inc. Response

    05/28/2024

    Thank you so much *****. It was a pleasure working with you.
  • Review from Darrell W

    5 stars

    11/15/2023

    Great Company to work with from ordering to delivery. We have ordered several times with varying materials and have not been disappointed. Quality is top notch.

    Buffalo Lumber Company, Inc. Response

    11/21/2023

    We appreciate your review, *******. Looking forward to the next project. ~The Buffalo Lumber Team
  • Review from matt s

    5 stars

    11/07/2023

    We have done a number of highly architectural projects and Buffalo lumber have been on time, as promised and competitively priced. All you can ask for!

    Buffalo Lumber Company, Inc. Response

    11/13/2023

    Thank you, ****. We very much appreciate the positive review. The Buffalo Lumber Team looks forward to working with you on future projects.
  • Review from JW M

    5 stars

    11/03/2023

    I recently placed an order with Buffalo Lumber and was very please. Great product and a great business!

    Buffalo Lumber Company, Inc. Response

    11/09/2023

    Thank you for taking the time to post your review, *** ********. We sincerely appreciate it. We’d love to see a photo of your finished project! ~The Buffalo Lumber Team
  • Review from Greg U

    5 stars

    10/26/2023

    I am an architect with over 40 years in the business. Working with Buffalo Lumber has been a very positive experience. They are very good communicators, which in this business can be a challenge. Each person in each department I worked with did an outstanding job, of explaining exactly how things work, what to expect, and even offered a detailed tutorial on how work with the wood they were selling to me. The wood was delivered today and it's beautiful. It was packaged with great care and the quality of the applied finish I specified is the best I've ever seen. I will definitely recommend Buffalo Lumber to my colleagues and clients in the future .

    Buffalo Lumber Company, Inc. Response

    10/27/2023

    Thank you, ****, for the amazing review. Premium products and good, old-fashioned customer service are our top priorities. We hope to work with you, again, on future projects.
  • Review from Sullivan B

    5 stars

    10/25/2023

    The wood that we got from buffalo lumber looks absolutely tremendous! We could not have asked for nicer customer service either. They went above and beyond to help us in every way possible. The quality of the product is simply amazing and I could not recommend this place enough. We are so happy and proud with our finished product! Thank you all so much!

    Buffalo Lumber Company, Inc. Response

    10/27/2023

    Thank you for the wonderful review! It has been our pleasure to work with you. Looking forward to more great projects. ~The Buffalo Lumber Team
  • Review from Michael F

    5 stars

    10/13/2023

    Amazing customer service, fast delivery, quality product. Could not be happier.

    Buffalo Lumber Company, Inc. Response

    10/18/2023

    We sincerely appreciate your positive review, *******, and look forward to working with you again. ~The Buffalo Lumber Team
  • Review from Terry S

    5 stars

    10/13/2023

    Excellent customer service and product. The lumber (near clear cedar) was exactly as advertised, precisely milled and dead on straight. Installation has gone very smoothly, and I foresee very little waste. From sales to shipping, Buffalo Lumber was highly communicative, providing prompt replies and weekly updates on the progress of my order. I would have no reservations about ordering from them again.

    Buffalo Lumber Company, Inc. Response

    10/24/2023

    Thank you for the complimentary review, *****. Premium cedar and customer service are the cornerstones of our business.
  • Review from Clay M

    5 stars

    10/07/2023

    Their customer service is the best I have ever seen. They kept me informed and updated, provided detailed advice on installation, and did everything that was promised. The siding is beautiful and the installation went smoothly. There was very little waste, almost no damaged boards, and we ended up with enough left over to do another small project I would do business with them again.

    Buffalo Lumber Company, Inc. Response

    10/11/2023

    Thank you, ***** Your feedback made our day! Word of mouth is our best advertising. Please share your experience with family and friends. We would love to see photos of your finished project. ~The Buffalo Lumber Team
  • Review from Howard C

    5 stars

    10/06/2023

    WE ordered 25,000 LF of 1x6 cedar siding from Buffalo Lumber in April. The material was specially milled and primed as requested. The delivery was on time and the material was as expected, no drama, no surprises. We will most likely order again as we will need a lot more siding to repair/replace siding on our entire townhouse condo. The service was great. Thank you Jason for keeping us informed and in the loop.

    Buffalo Lumber Company, Inc. Response

    10/11/2023

    ******, thank you for sharing your Buffalo Lumber experience. Your support is invaluable to us. We look forward to continuing this project with you and the association to give your townhome community a new and vibrant exterior.

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