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Business Profile

Apartments

Longview Heights Apartments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Rent is due every month on the first and I pay through an app called rent cafe. This month apparently my app is messed up and I cant pay my rent. It says new approved waiting . As if I just moved in but Ive been paying since June. ********* says the property manager removed my account and I should speak with them. I spoke to her and she says she doesnt want to do anything about it . Their is another way to pay rent but says she doesnt want to parent the paper out because she dont want to waste her ink. Now my rent is late and there is a $50 late fee per day then soon eviction. Im assuming because Ive called the state on her before because my refrigerator that she replace is ***** infested and she still doesnt want to do anything about it two months later . I just want to pay my rent before I get putout and have to pay everything back . Dispite me already calling the police on her and she still havent done anything about the situation.

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