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Business Profile

Car Dealers

Reliable Autos

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/24/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a car from the dealership in July and was told it only needed a tuned up.the car had many interior issues I replace the hood and bumper found out car didnt need a tune up and put other parts under the hood to try and fix the issue nothing worked reached out to the dealership owner and was told to return the vehicle and he would fix the issue or replace the vehicle in two weeks . Never got a replacement or a refund and it had been almost 5 months .. I have reached out to the owner several times . I have paperwork and proof owner name is ***** ******* and I dont know how to go back and edit the address but he has a new location now its 3261 ***** ******* now

    Customer Answer

    Date: 03/24/2025

    The address on the bill of sale is where I received services the other address is the new location but t*** the same business just had a new location 

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