Reviews
Customer Review Ratings
Average of 19 Customer Reviews
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Review fromT W M
Date: 03/19/2025
5 starsT W M
Date: 03/19/2025
Called for service on ice machine and they were prompt to arrive and service our equipment. Explained in detail what services and repairs were needed to get unit back up and running. Also how to improve maintenance so unit will run more efficiently. I would recommend Memphis ice machine company for all your equipment and ice needs. ????
Memphis Ice Machine Company
Date: 03/20/2025
Thank you so much for your kind words! Were thrilled to hear that you had a great experience with our service team. Keeping your ice machine running efficiently is our top priority, and were always happy to share maintenance tips to help you get the most out of your equipment. We truly appreciate your recommendation and look forward to serving you again whenever you need us. Stay cool!Review fromScott G
Date: 10/29/2024
5 starsScott G
Date: 10/29/2024
We have two ice machines in our facilities and have done business with Memphis Ice for years. They have always done an excellent job taking care of us whether it was sales or service and have always been timely and through. Their documentation on service is excellent.Memphis Ice Machine Company
Date: 10/31/2024
Thank you for the wonderful review! We're thrilled to hear that your experience with Memphis Ice has been so positive over the years. Taking care of your ice machines, whether its through top-notch service or helping you with new equipment, is always our priority. Were glad to know our timely responses and detailed documentation have met your needs. We truly appreciate your continued trust in Memphis Ice for all your ice machine sales and service. Looking forward to serving you for many more years to come!Review fromJeff B
Date: 10/19/2024
5 starsI had an issue with one of my ice machines. I called Memphis ********** had a repairman there the very next day. I needed a new machine, being the age of the *********** of repair. They had me quotes within the hour. **** called me back to make sure I had received the quote. Very nice group of people to deal with.Review fromTina D
Date: 10/17/2024
5 starsMemphis Ice Company serviced the ice machines in my schools cafeterias and did an excellent job!!Review fromTerry M
Date: 05/21/2024
5 starsTerry M
Date: 05/21/2024
We have done business with Memphis Ice for over 30 years and have always found them to be a complete and very helpful company. They will go out of their way to help you and take care of your needsMemphis Ice Machine Company
Date: 05/26/2024
*****, thank so much for your kind words! We love having long time customers like you. We'll be sure to pass your message along to the rest of the team.Review frommarvin S
Date: 04/15/2024
5 starsmarvin S
Date: 04/15/2024
Very good and courteous service Have used them for years, will continueMemphis Ice Machine Company
Date: 04/16/2024
Hi ******, Thanks so much for the review and kind words. We love long time customers such as yourself. Glad we were able to help this time and know that we will be here for you in the future. Thanks again!Review fromJoel K
Date: 03/04/2024
5 starsJoel K
Date: 03/04/2024
Service was timely, thorough and completely satisfactory, extremely courteous. I will certainly use againMemphis Ice Machine Company
Date: 03/05/2024
Hi ****, Thanks so much for sharing your thoughts on your experience with us. We're so happy that we were able to help with your ice machine service! We'll be here when you need us in the future.Review fromBetsy F
Date: 02/16/2024
5 starsBetsy F
Date: 02/16/2024
The communication from Memphis Ice prior to my service call was excellent. I received a phone call, email and text from my service tech. **** was friendly and very thorough. I highly recommend this company!Memphis Ice Machine Company
Date: 02/17/2024
Thanks so much for your review. You know we like to take care of our long time customers ;) We'll be here for you when you need **!Review fromLaura M
Date: 02/12/2024
5 starsLaura M
Date: 02/12/2024
After we had a water boil in Memphis, we decided to have our ice machine serviced. Knowing full well everyone in Memphis was doing the same thing, I knew it would be at least a week before someone could get to us. The customer service rep was very professional and gave a reasonable timeline on when someone would be coming to do maintenance. We were surprised when the technician was at our office within a few days. He was friendly and knowledgeable and did what he came to do quickly.Memphis Ice Machine Company
Date: 02/13/2024
*****,We are very happy that we were able to service your machine and provide quality service. Please let us know if you need any service in the future.Thank you!Review fromNancy H
Date: 08/27/2023
5 starsNancy H
Date: 08/27/2023
Great service. Had them come out for annual service and was very pleased. Great communication regarding the appointment and arrival time. Very pleased with work that was done. Appreciate their follow up to ensure we received service we expected. Highly recommend Memphis Ice.Memphis Ice Machine Company
Date: 08/29/2023
Hi *****, Thank you so much for the kind review. We are very happy that we were able to service your machine and provide quality service. Please let us know if you need any service in the future.
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