Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/13/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Was suppose to clean leaves from yard started January 19th did not finish job and cut down all my azaleas, did not have anything to do with cleaning yard. Had those azaleas for the last 25 years and refuse to replace them.

  Business Response

  Date: 03/17/2023

  I start working on ************** property in Jan -Feb 2023 . In between rain ??. I charge her $200. Never collect a dime. I cut some English Ivy from in front of her front window so I could clean the leaf's out of her flower bed. She said I cut her azaleas down and want me to replace them. I have spent over $800 for my self and two workers. That worked on her property. She gone on social media. Tell people not hire me. And I hauled away 600 lbs of leaves and debris that the first lawn service left. And I never to a dime . I call ****** and *********************** department and sent soil samples. And told the about the **** on the house and lawn

  Nothing could have grown on her lawn . And I have nothing else to say . The health department need to look ?? inside the walls of her home. Thanks 

  Customer Answer

  Date: 03/17/2023

   
  Complaint: 19393298
  
  I am rejecting this response because:
  
  Sincerely,
  
  ******************

  Customer Answer

  Date: 03/17/2023

  *********** is a lier those pictures that he posted doesn't have anything to do with my house and his irresponsible behavior in cutting down my azaleas. He was suppose to clean leaves only it doesn't take 3 weeks to do the job it didn't rain every day during does 3 weeks. He is not reliable why would I pay when he didn't finish the job and he cut down my azaleas. He should get out of the lawn business because he doesn't know what he is doing. His equipment couldn't handle the job kept breaking down.  

  Customer Answer

  Date: 03/20/2023

   
  Date Sent: 3/17/2023 6:07:14 PM
  *********** is a lier those pictures that he posted doesn't have anything to do with my house and his irresponsible behavior in cutting down my azaleas. He was suppose to clean leaves only it doesn't take 3 weeks to do the job it didn't rain every day during does 3 weeks. He is not reliable why would I pay when he didn't finish the job and he cut down my azaleas. He should get out of the lawn business because he doesn't know what he is doing. His equipment couldn't handle the job kept breaking down. 

  Business Response

  Date: 03/20/2023

  I am tired of this harassment and if ************** wishes we can settle this in court. And I willing to add my medical bills, and Attonery fees in to this . And this is my last response to this matter.

  Business Response

  Date: 03/21/2023

  Date Sent: 3/20/2023 5:15:35 PM
  I am tired of this harassment and if ************** wishes we can settle this in court. And I willing to add my medical bills, and Attonery fees in to this . And this is my last response to this matter.