Business ProfileforSiano Appliance Distributors, Inc.

We purchased our refrigerator from Siano Appliance along with an extended warranty. Within 6 months of purchase the icemaker malfunctioned. Many attempts to repair were made. It was determined that it couldn't be fixed. A replacement was issued by Siano. That new refrigerator worked for approximately 11 months then the icemaker stopped working and other issues such as dripping on floor and inside. Also once the freezer defrosted completely ruining the food. I contacted Siano but the ********** office had go e out of business. I reached someone who referred me to the ******* office. I began this process in July of 2022. This was less than one year from when the replacement was installed. After gAfter many confusing conversations with the people at Siano it was discovered that my salesperson from ********** did not record the new refrigerator so they thought it had the original refrigerator which would have been out of their warranty. They said that my best bet would be to get the extended warranty to come it. She emailed my extended warranty information. I contacted S&S Appliance repair as this is who is listed as my local Whirlpool repair person on the website. I assumed that because they had my warranty on file it would be covered but they charged me 300. For the call and repair. It wasn't fixed. I was told to call the warranty company directly after this visit which I did.S&S has been out numerous times calling ******** numerous times over a 17 month period. This last visit after waiting for a part they have already replaced parts in the order were missing. The rest of my refrigerator was working prior to the visit. Now nothing is cooling refrigerator, freezer or icemaker. Power is on. I feel taken advantage of by Siano, Whirlpool, and also S&S Appliance. I tried to ask for a replacement refrigerator but was told ********* had to state it was unfixable but they keep ordering parts even though they have replaced already and it didn't fix anything. Help!