Reviews

This profile includes reviews for Mt. Moriah Auto Sales, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Mt. Moriah Auto Sales, Inc.

  2571 Mount Moriah Rd Memphis, TN 38115-1513

  
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  Mt. Moriah Auto Sales, Inc.

  2600 Scottsway Rd Memphis, TN 38115-1517

  

Review Details

• Review fromSummer H

  Date: 04/30/2025

  1 star
  We purchased a 2015 Dodge Charger. 2 weeks of having it the transmission went out. We towed the car back up there and after waiting several weeks the adjuster goes and only to find out they denied the claim and cancelled the warranty we purchased due to the car being heavily modified and when I reached out to the warranty company they told me that I should have never been sold a warranty. So they finally fixed the car getting me a transmission themselves. The car was there from July until October 2023. Get the car back in October 3 days later the car start smoking called back up there and had the car towed back. Only to be told that the Engine was gone! So at this point no warranty because it was canceled but was told theyll see what they can do about repairing the car!!! Months constantly passing by Im being told let them talk to the owner! Then i finally talk to the service manager to be told that the Engine would cost ME 12k . Im constantly calling and going up there to talk to the sales manager *** and hes such a nice guy. But my problem still exists. Were still pay $809 a month for the note the car still isnt repaired we cant afford 12k to repair it. Only drive the car a total of 3 weeks all together since date of purchase ********* this was a birthday gift to myself and the worst birthday gift Ive ever received?? I would like if I could at least get some of my $8500 down payment back. Its been 6 months since ******* had been back up there.. *** and ***** knows me well i have talked to them several times about my car

• Review fromD. J

  Date: 09/25/2023

  1 star

  D. J

  Date: 09/25/2023

  I put purchased an Audi suv from this place (on the *************** side) & had to get right back in the market for RELIABLE transportation because the engine went out!! They did an I owe you for the back of the ceiling to be fixed & they never fixed that! Stop selling these vehicles that yall know are bad mechanically but look good! Yall know whats wrong with these cars before you set a price yet & still price them like they are good money smh ****** learned!! I wouldnt recommend anyone to them

  Mt. Moriah Auto Sales, Inc.

  Date: 09/26/2023

  ***************************** purchased this vehicle from ** on July 2, 2022. The vehicle had ****** miles when purchased. We offered an extended service contract to protect the vehicle. ***************************** choose not to purchase this option. This service contract would have paid all repair cost except for ****** deductible. ***************************** has driven this vehicle a distance of over ***** miles in the 8 months of ownership. The vehicle was brought to our service center on March 23, 2023 for a lack of power concern and check engine light being on, We found the vehicle had a timing chain guide that had broken causing the timing chain to come out of adjustment causing the lack of power and check engine light.

• Review fromLordy S

  Date: 06/21/2023

  1 star
  This company is still in the business of selling bad cars. I purchased 3 cars from this company less than a year . An Infiniti SUV, Buick SUV and a Maserati. I paid cash for all three vehicles thinking this company would show some type of love. How about none shown. The Maserati has been in the shop since I purchased and put tags on it. The dashboard instantly lit up. They sent me to one of there HOme Boy shops to make more money.. so here I go spending another $2k to get the check engine light off ( for which is still on)_#The Buick Enclave was also in the shop for over 2 months. Someone should make sure this company isn't just selling LEMONS!

• Review fromK. T

  Date: 06/06/2023

  1 star

  K. T

  Date: 06/06/2023

  This business sold me a car that needed over $4,000 in repairs. I did not find this out until driving the car off the lot and throughout the course of the day there were so many issues wrong with it. I took it back the next day but they told me they don't do buyers remorse. I explained that they mislead me on selling me the car because it was a lemon. They didn't wash, let me test drive it, clean it, or charge the car for me. They told me it was serviced and I had pictures to prove that it wasn't and they didn't let me get out of my contract. I even asked them to let me leave it there to fix the car but they said no. I still left the car there the very next day. I talked to the broker and he is not letting me out of my contact. Do not buy from them. They are not trustworthy and do not care about customer service. The broker even threatened me over the phone.

  Mt. Moriah Auto Sales, Inc.

  Date: 06/07/2023

  Customer purchased vehicle and had a concern with the air conditioner a few days after purchase. We agreed to have this checked out. and repaired . We had vehicle taken to a shop that specializes in *** repairs. they concluded the air conditioner compressor was starting to fail. We informed customer and advised them of the findings and was willing to have vehicle repaired at no cost to them. Customer declined this offer and insisted we take car back and end contract. We also offered to compensate customer for two monthly payments for the inconvenience due to the fact that this was a used vehicle purchased AS-IS and the contract was final. The customer stated they did not want the vehicle any longer, for the most part because her apartments does not have the correct allocation to accommodate the plug used to recharge this electric vehicle. At this time customer inquired about trading vehicle in on another vehicle. We did try to accommodate them but the vehicle they found required a down payment to proceed. The purchase of the original was a zero down payment transaction and customer did not agree with down payment terms on the other vehicle. The broker made all attempts to satisfy this customer and did not have to offer any assistance due to the AS-IS agreement this was purchased under.

• Review fromL.A j

  Date: 03/27/2023

  1 star
  back in 2021 i was cheated out ****. was promised a certain car. they lied told me the car been sold had to recieve another model but was older. promised repairs that never happened. week later the orignal car i wanted was back on the lot.. bascially got hustled in the front office

• Review fromErica K.

  Date: 01/14/2023

  1 star
  I purchased a car from Mount Moriah Auto sales in July of 2022 . My Sales person held onto my car for 3weeks. They had to put my push start button into the ignition. They havent serviced there cars . When I asked my salesperson he said they service all there vehicles. My tires are rusted . I have only had this car for 7months . The brakes go all the way down to the ground . Up under the hood is completely rusted . When I go to put windshield fluid into my car . It comes out the bottom. I wasted whole bottle . They sold a car that had nothing done to it . I wouldnt recommend this place to anybody. Not only after providing my insurance information to them . My salesperson held onto my insurance for almost 3weeks. My husband went to go get me a drive out tag . They wouldnt give me one . Because he hadnt given them my insurance information. My Salesperson was very rude and nasty . This place will take your money and keep on stepping. They dont care nothing about you unless you have money and then when they have your money they talk to you any kind of way. This place needs to be shut down .

• Review fromTylane M.

  Date: 11/07/2022

  1 star
  I purchased a 2014 **** escape from this car lot in April of 2021. By January 2022 the car broke down. I got a 2 year warranty on the car and the service department keep lying about fixing the car. Every time I talked to them it was always "it's going to be two weeks before we get you running again." Then They said they were waiting on the warranty company to file a claim but it was all a lie. I called the warranty company and they said they were waiting on the car lot to give them a reason for the cause of failure to fix the car. They have been giving me the run around since January and it's now November. Every time i talk to ******* in the service department he always claims that he is working on the car but nothing has been done. It does not take 10 months to fix a car. So Basically I been paying for a car that I'm not even driving. This is by far the worst car lot I ever been to in *******. I wouldn't recommend no one to purchase a car from these people. You just wasting your money. I give this car lot a -10 out 5. Yeah it's just that bad