Reviews

Review Details

• Review fromDerrick S

  Date: 07/23/2022

  5 stars
  Very professional and very good work! I will NEVER take my truck anywhere else to have it serviced! Highly recommended MMG! Also it's obvious to me that the previous bad reviewer does not understand how businesses work. Of course the owner gets parts @ a discounted rate so he can make $ off of the parts. Just like ******* and ****** do not sell their tems at the same price they pay for their items. It's how businesses work! If you want great and dependable work done on your truck, there is no other place better! I'd rather pay a bit more and know the job is done right the 1st time, than pay less and break down in 100 Miles down the road!

• Review fromChristina G

  Date: 05/27/2022

  1 star

  Christina G

  Date: 05/27/2022

  We had a DOT inspection in Monterrey TN and were escorted to MMG Truck & Trailer Repair to repair an issue with our trailer brakes. I believe we were dealing with owner Mike G******. Upon arriving they were prompt with inspecting our trailer. Mike mentioned we needed to replace our trailer drums. After waiting for a couple days they finally received the Drums to repair our trailer. This morning the trailer was repaired. I am a bit bothered about this particular situation we encountered at the time of pay. This man gave us a handwritten invoice that I could not understand. When I requested the receipts for the parts WE payed for he gave us a sheet with the totals covered with a sharpie marker. The written invoice shows our total was $3728.37. Charging
  $1000 for labor, $2245 for parts, for zip ties, 1 qt oil, brake cleaner, shop towel?!, & wheel seal, $176 for shipping if the parts, $316 for taxes (including taxes for labor?)I also had to pay with a payment method other than a debit card as he was charging an additional 3.99% for the card(?) An extra $149!! I was able to retrieve the actual receipt from where parts were purchased. The receipt was for $1835.19 including shipping. If Labor charge was $1000 where is the remaining $903.18 coming from? I have called and texted this man and have yet to receive an explanation for this.
  
  

  MMG Truck & Trailer Repair

  Date: 05/31/2022

  I'm sorry *********,but we do have a mark up on all parts sold,and i do not have to tell you where i got them, but I did give you a copy of my bill that i got on those parts. We did not accept your card,we're not set up for EFS cr cards..
  further more your job got done in a timely manner..I'm sorry if you had a bad experience..
  Also if you would of had it fixed right the first time, you wouldn't had to bring it to usI kept my guys here late trying to get it done for you,
  my hands were tied gettings parts the same day.!! I hope you have a wonderful day, sorry for any inconvenience!!