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Find a Location

The Dog Spot has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Dog Spot

      485 N Mt. Juliet Rd. Mount Juliet, TN 37122

    • The Dog Spot

      5001 Alabama Ave Nashville, TN 37209

    Business ProfileforThe Dog Spot

    Dog Daycare
    Multi Location Business

    Additional business information

    Additional Info:
    According to information in BBB files, Chad Baker is associated with Baker Twins Real Estate and Spot's Pet Supply & Dog Wash. Both of which BBB maintains separate Business Profiles that can be accessed by clicking here:

    Spot's Pet Supply & Dog Washhttps://www.bbb.org/nashville/business-reviews/general-merchandise/spots-pet-supply-and-dog-wash-in-nashville-tn-37134182?language=1

    Baker Twins Real Estatehttps://www.bbb.org/nashville/business-reviews/real-estate-agent/baker-twins-real-estate-in-nashville-tn-37028516?language=1
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Dog Spot has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Dog Spot

        485 N Mt. Juliet Rd. Mount Juliet, TN 37122

      • The Dog Spot

        5001 Alabama Ave Nashville, TN 37209

      Location of This Business
      485 N Mt. Juliet Rd., Mount Juliet, TN 37122
      BBB File Opened:
      8/22/2012
      Business Management
      • Mr. Gary Chad Baker, Owner
      Contact Information

      Principal

      • Mr. Gary Chad Baker, Owner

      Customer Contact

      • Mr. Gary Chad Baker, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      Pet Sitter or Boarding Facility? Tips on How to Choose

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/17/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Good Morning, We take our dog ******* to the Dog Spot regularly. She got attacked, unprovoked, on 1/25/22. Her ear got torn. We talked to The employees and they said if we took her to the vet, they would reimburse us either by calling the vet and paying themselves or the owner could cut us a check. On 1/26/22, her ear was still bleeding so we took her to the Vet and the bill was $106. Ever since then, we've been trying to get the owner to cut a check. We dropped the invoice off at the store and they called and said an employee lost it, so we emailed. On 3/2/22, they called us and asked for our address to mail us a check. We emailed them on 3/14/22 to follow up because we never received reimbursement from them and they haven't returned our messages. All we want is our $106 back. I'm attaching the invoice and can provide voicemails and emails if needed. Thank you!

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kate P

      1 star

      12/22/2021

      Hey all! Just wanted to leave this on here since I know many of us have dogs who we take to get groomed here in town. Today I had a bath scheduled for my dog, Avery. I never got a call that her bath was complete and she was ready to be picked up. When I went to pick her up, they brought out someone else's dog. They proceeded to tell me that was my dog. The dog they brought to me was a male dog and Avery is female. After scurrying the dog off along with all of the staff, the front desk girl proceeded to call the owner where she told him "...this lady is acting hysterical". They did finally track down the customer who had my dog and the customer brought my dog back and got her dog (how she couldn't tell she had the wrong dog is beyond me). I know this is a busy time of year, but that is a pretty big mistake. I'm happy it ended up well, but I don't think something like this should be taken lightly!

      Local BBB

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