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Business Profile

Real Estates

Team Wilson Real Estate Partners

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Team Wilson Real Estate Partners's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Team Wilson Real Estate Partners has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Team Wilson Real Estate Partners

      2231 N Mount Juliet Rd STE 202 Mount Juliet, TN 37122-4276

    • Team Wilson Real Estate Partners

      1550 N Mount Juliet Rd STE 114 Mount Juliet, TN 37122-3771

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/11/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Met with Agent ****** **** on May 17,2022 for a $900 Apt with water included and Only electricity in my name. Ms. **** made sure to tell me, Water was included and I'd have to put the electricity in my name. She would need a $900 money order and she wanted me to pay a$50 application fee.(Under those terms) May 17, I paid the $50 fee and was approved. We agreed upon May 30,2022 as my Move in Day. At NO point did Ms ****** Tell me that More money was needed and No Conversation to Update me on Any Change of Policy took place. And we spoke several times ,Until May 30. Move in Day she told me I Now had to pay an additional $80 for water and lights ,because IT SLIPPED her mind. I politely declined the apt and told her ,that was NOT the Terms, ID like my $50 fee back. She said NO, it's Nonrefundable. I explained that ,Under different circumstances, it would be, but not in MY case. She said she had Authority from Higher Ups, not to Return it. (She works with *** ******** ********** Group LLC) They also were annoyed and Told me, I'm not getting it back.

      Business Response

      Date: 10/03/2022

      Business Response /* (1000, 8, 2022/09/02) */ We have spoken to the consumer on several occasions and explained that it is clearly stated on our website that all application fees are nonrefundable regardless of situation. This was an apartment complex in Kentucky where there was a miscommunication between the property manager and the consumer. Consumer Response /* (3000, 10, 2022/09/06) */ ***Document Attached*** No, I haven't been contacted for this issue to be resolved, BUT I was informed by this Company That I had the wrong company, I do Not. Here is **** **** at Wilson Properties

    Team Wilson Real Estate Partners is NOT a BBB Accredited Business.

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