We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Excavating Contractors

Smotherman Excavation And Landscape

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Excavating Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mr.Smotherman was hired to come and spread gravel and crushed rock on the inside and outside of my barn 1. on the left side of my barn water would come in the bottom of it. He was to build up the ground and make it slant to let the Easter run for away from my barn. but left it a foot space away from the barn were now water comes off. My roof goes directly into that crevice and now it pools there. 2. when leveling the gravel, he put it to thick, and now I am unable to open and close my gate to get into the field because he covered up the bottom hook of the gate. 3. on the **************** he pushed back the mud to put gravel down and left a 2 ft tall mud pile where the gravel ended. He said he would spread it out and didn't. Also I am unable to close the back doors to my barn because he put too much gravel and I have to dig a trench just to be able to close the doors. Initially he said it would take 1/2 a day and be $*****. On the 2nd day of him being here I had to leave town due to my father dying and being placed on hospice in **. So I left without him being done. He then sent me a bill for $4800 not *****. I see that due to taking 2 days. I did pay him. When I returned home and saw the job he did, I called him, he came out and I discussed the things that weren't done right he agreed to do it the following week...that we came and went then I called him again and he said that he was just busy but he would do it next week and that week has come and Gone . I want him to keep his word and come and fix the 3 things he did wrong. I will enclose pictures

Smotherman Excavation And Landscape is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.