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Business Profile

Used Car Dealers

International Cars Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/09/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date 4/5/2024 I came across International Cars company and seen I vehicle I was interested. An appointment time was set for 3pm for me to come in and test drive and look at the vehicle I was interested in. Which was a 2015 infinity Q50 the asking price was $10,285. He said he couldnt get me in that car but he could get me in an older car. He put me in a 2006 ***** accord (which only had 1 working window, no air conditioning, paint faded and chipped, front bumper had a gap ) we agreed for $1,000 down he started factoring in things into my car payments and never mentioned the down payment again. The 2006 ***** Accord came out to be $11,000. There was cheaper cars around $6,000 - $8,000 but he insisted on getting me in this older junk car. He called Monday 4/8/2024 saying that I didnt pay him his down payment. Before I could set up a time for me to come in and pay the $1,000 he insisted that I send him photos of my credit cards. He harassed me calling and texting being rude. I informed him I will bring the car back Tuesday 4/9/2024. He texted me Tuesday around 11:00 Am stating he had paperwork for me to sign stating he will release me from the contract. Once I arrived that evening at 3:30Pm I asked for the paperwork he wouldnt give me the paperwork and came out to view the car. He accused me of damaging the front bumper and still refused to give me my release paperwork. He said hes charging me for the bumper and I will hear from his lawyer. He still refused to give me any paperwork stating hes canceling the contract.

International Cars Company is NOT a BBB Accredited Business.

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