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Conquest Media Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/06/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi. On 2/5/24 I placed online order #***** for Vitamins from "1Body", a company run by "Conquest Media" (no address listed anywhere on their website or ******** page). As I pressed "Place Order" other offers came up, with different pricing. I went back to the website. Again, different pricing. I went to call and cancel order. No phone # found on website. No address found. I immediately emailed ************** cancelling the Order. 10 minutes later, a second "Order Confirmation" email arrived. This time a phone # was listed. I immediately called, spoke with a representative and cancelled my Order.In addition I found an inquiry form on the 1Body site and filled that out, cancelling my order.This is now 24 hours later. There has been no response from any of my cancellation communications only a "Your Order has been shipped" email.I went directly back to their website. The "Shipping and Returns" sections states that returns are accepted up to 365 days. I was directed to a form to receive return instructions for returns.It does not function. These are scam sales practices. "Conquest Media, LLC", listed on my Paypal receipt, is the company involved.

    Customer Answer

    Date: 02/06/2024

    Hi. Some additional information I have obtained: The telephone # that I called to cancel my order is **************. The exact name of the company is: Conquest Media, LLC. No address. No phone #. CEO is ************************* from *******, **********. Only contact info: linkedin.com/in/troyremelski No address. No phone #.

    Customer Answer

    Date: 02/06/2024

    Hi. Further research has resulted in additional, specific information about this company: Conquest Media, LLC. CEO ************************** *************************************************************************. They are a **************************** ******* out of ******. Their ****** Business ID is: *************. Their Entity Number is: E0005302009-4. So far I cannot find a telephone number.

    Customer Answer

    Date: 02/06/2024

    Additional information. I apologize for these ongoing additions. This guy hides info about himself and his business. I tracked *************************, CEO/Manager of Conquest Media, LLC to: **************************************************************. Phone # **************. I really hope you can find this scammer. Who knows how many people he has ripped off.

    Customer Answer

    Date: 02/16/2024

    Hi. I resolved my issue with 1Body (Health Products) which, I believe, Conquest Media Group may be involved with. The actual company is named "Conquest Media, LLC".  Thank you for your assistance.

    Customer Answer

    Date: 02/26/2024

    I submitted a supplemental response to your office regarding my complaint ID#******** against Conquest Media Group.

    I stated that the complaint had been resolved. 

    I was under this impression since I had received an email from "Ces" at "1Body", the ****************** owned by Conquest Media, LLC, which included a Return Label for the products I purchased along with a statement that a refund would be issued upon receipt of the return.

    On Wednesday, 2/21, I received an email from PayPal that a full refund from Conquest Media, LLC. was "pending".

    I do not recall this occurring with any of the numerous refunds I have received, over the past 25 years from multiple online sellers.

    I gave the situation the benefit of the doubt and awaited a PayPal notice that the money had been deposited.

    It is now Monday, end of day, 2/26.

    The refund remains "pending".

    1Body received my payment for their goods instantly.

    There is no reason, in a world of digitalized purchasing, that this should be occurring.

    This company, Conquest Media, LLC, is, I believe, once again, up to their shenanigans.

    Please reopen my complaint.

    Thank you.

    **************

    Customer Answer

    Date: 03/08/2024

    Hi. Conquest Media, LLC. contacted me and the matter has been resolved.

    Thank you so much for all your work on the behalf of consumers throughout the country.

Conquest Media Group is NOT a BBB Accredited Business.

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