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          Find a Location

          Western Express has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Western Express

              7135 Centennial Place Nashville, TN 37209-1033

            • Western Express

              PO Box 280958 Nashville, TN 37228-0958

            Business ProfileWestern Express

            Freight Forwarding
            Multi Location Business

            Contact Information

            7135 Centennial Place

            Nashville, TN 37209-1033

            Get Directions
            Visit Website
            (615) 259-9920

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Western Express has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Western Express

                7135 Centennial Place Nashville, TN 37209-1033

              • Western Express

                PO Box 280958 Nashville, TN 37228-0958

              Location of This Business
              7135 Centennial Place, Nashville, TN 37209-1033
              BBB File Opened:
              8/1/2003
              Years in Business:
              29
              Business Started:
              1/1/1995
              Business Management
              • Mr. Paul Wieck, President
              Contact Information

              Principal

              • Mr. Paul Wieck, President

              Customer Contact

              • Mr. Paul Wieck, President
              • Ms. Wendy Mena, Assistant
              • Mr. Clarence Easterday, Executive Vice President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/23/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Western Express, *** has displayed derogatory behavior, dishonest business practices, discriminatory remarks, and fraudulent practices. Western Express, *** is stealing from people and settling insurance claims less than half of what should be paid out to claimants. They harass and bully claimants, are unprofessional, and make discriminatory remarks towards claimants. This is a pattern that many companies are experiencing with them. They refused to answer the phone to the repair shop to verify payment for weeks. They are letting negligent drivers operate semi-trucks and not cooperating or reprimanding continued hazardous behavior. Our driver paid $1472.89 for a mirror replacement after a negligent Western Express driver backed into her. Western Express refused to answer the phone to the repair shop to verify payment for weeks and reimbursed us only $800. They are doing this to claimants regularly and this behavior needs to stop.
              Read More
              Read 5 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Darlene D

              07/19/2024

              Offered pennies despite them acknowledging fault in a parking lot accident. Won't do any good to file a lawsuit because a judgement is just a piece of paper they can literally ignore. Don't bother hiring an attorney either as that won't get you a better offer. Offered 20% of the damages and 14% of the downtime costs. What a joke. I hope they lose their privilege to self-manage their insurance claims. If you have this happen to you, file a Dept of Insurance complaint withe TN. Its time these people are stopped from destroying their competition.
              Read 3 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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