Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Grocery Store

Kroger Company - Executive Offices

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

About

About This Business

The Kroger Company in Cincinnati, OH offers groceries and other consumer goods in stores under 24 different trade names in 35 states.

Products and Services

This company operates as a retail grocery chain with stores
throughout the United States. The company is a retail grocery store. The company is a retail grocery store.
The company offers the sale of retail groceries. The company is a retail grocery store.
The company is a retail grocery store.
According to information supplied by the company, it offers groceries, pharmacy & fuel.

Business Details

BBB File Opened:
2/24/1972
Business Started:
1/1/1883
Business Started Locally:
1/1/1936
Alternate Names:
Kroger's
Kroger Store # 539
Kroger Company # 521
The Kroger Company # 521
Kroger #543
Kroger Company #543
Kroger Company # 529
Kroger Company # 532
Kroger #548
Kroger #522
Kroger #502
Kroger
Kroger Pharmacy
King Soopers
City Market
Dillons
Smiths Food & Drug
Fry's Food & Drug
Baker's
Quality Food Centers
Owen's
JayC Food Stores
Hilander
Gerbes
Pay Less Supermarkets
Food 4 Less
Foods Co
Fred Meyer
Turkey Hill
KwikShop
Loaf N Jug
Quick Stop
Tom Thumb
Kroger Marketplace
Kroger Fuel
Kroger #02400540
Kroger Bakery
Kroger Deli
Kroger Floral Dept
Kroger Photo Ctr
Kroger Fuel Ctr
Business Management:
Mr. Ron Spurlock, Vice President

Additional Contact Information

Principal Contacts
Mr. Ron Spurlock, Vice President
Customer Contacts
Mr. Mark Thompson, President
Ms. Melissa Eads, Community Manager
Mr. Ron Spurlock, Vice President
Mr. Ronnie Walker, Manager
Mr. Richard Beckett, Co-Manager
Mr. John Oberleas
Mr. Archie Sanders, Co-Manager
Mr. Ron Simpson, Manager
Mr. Art Thompson, President
Mr. Charles Jones, Manager
Mr. Ken Layne, Manager
Mr. Tim McGurk
Heather Harris, Store Manager
Brevonda Eddings, Manager
Donnie Cranford, Site Manager
Fax numbers
Primary Fax: (615) 871-2738
Other Fax: (615) 867-3707
Other Fax: (615) 893-3011
Other Fax: (615) 217-2894
Other Fax: (615) 890-5941
Other Fax: (615) 904-0132
Other Fax: (615) 302-3314
Other Fax: (270) 885-7607
Other Fax: (615) 731-4656
Other Fax: (615) 377-3090
Other Fax: (615) 790-8551
Additional Phone Numbers
Other Phone: (615) 871-2525
Other Phone: (615) 834-8666
Other Phone: (615) 391-3023
Other Phone: (615) 865-7956
Other Phone: (931) 388-9001
Other Phone: (615) 449-4631
Other Phone: (800) 576-4377
Other Phone: (615) 315-9205
Other Phone: (931) 553-0250
Other Phone: (931) 902-8807
Other Phone: (615) 865-3937
Other Phone: (615) 867-2216
Other Phone: (615) 893-0184
Other Phone: (615) 217-2752
Other Phone: (615) 890-9873
Other Phone: (615) 904-2545
Other Phone: (615) 904-0365
Other Phone: (615) 302-0822
Other Phone: (270) 885-7606
Other Phone: (615) 269-5649
Other Phone: (615) 822-6155
Other Phone: (615) 876-5337
Other Phone: (615) 451-2803
Other Phone: (615) 672-3215
Other Phone: (615) 896-3327
Other Phone: (615) 791-5346
Other Phone: (615) 292-2720
Other Phone: (931) 906-3510
Other Phone: (931) 906-3181
Other Phone: (615) 731-2321
Other Phone: (615) 377-3690
Other Phone: (615) 941-7640
Other Phone: (615) 790-1618
Other Phone: (615) 758-3373
Other Phone: (513) 762-1577
Other Phone: (615) 871-2503
Other Phone: (615) 782-4762
Other Phone: (502) 423-4800
Additional Websites
Website 1
Website 2
Social Media
Facebook
Twitter

Additional Information

Refund and Exchange Policy

Return defective or unsatisfactory products, packaging and receipt to the nearest Kroger store for a replacement, refund, exchange, adjustment or credit to a Kroger gift card. Some exclusions apply.  Call 1-800-632-6900 for additional details or assistance.

As of July 2020 Kroger has modified their returns policy due to conditions arising from the COVID 19 pandemic.  The refund policy is Division specific to that location. The information is posted in the stores for the customer. Complete details are available at https://www.kroger.com/i/terms/return-policy.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.