About

Local BBB:

BBB of Middle Tennessee

BBB File Opened:

3/4/1965

Business Started:

2/11/1963

Business Started Locally:

2/11/1965

Business Incorporated:

2/11/1965

Type of Entity:

Corporation

Alternate Names:

Buddy Allen Floor Covering Company, Inc.

Carpet One Buddy Allen

Carpet One

Buddy Allen Carpet One Floor & Home

Business Management:

Mr. Zack Allen, President

Ms. Kayla Thomas, Office Manager

Additional Information

Refund and Exchange Policy

According to information supplied by the company, it's Refund/Guarantee policy states:

The Beautiful Guarantee:

Carpet flooring products with a Titanium, Platinum or Gold SelectAFloor warranty carry The Beautiful Guarantee (see page 14 for specific warranty terms)
If after installation and during the terms of the Beautiful Guarantee you wish to change your new carpet for a different SelectAFloor style or color, your Carpet One Floor & Home retailer will replace it free with another SelectAFloor carpet style or color of equal or lesser value. Should you wish to replace your flooring with a SelectAFloor carpet upgrade, you may do so by paying the diffence in retail price. Any increase in cost due to industry price increases will be the consumers responsibility. No Monetary Compensation will be paid if a lower price carpet is selected.

This a is a one-time only replacement and does not include replacement of cushion. Simply call your Carpet One Floor & Home retailer within the time frame of the warranty and indicate you wish to choose another SelectAFloor carpet under The Beautiful Guarantee. This is a replacement warranty and does not apply to matters covered by other warranties.

Replacement includes materials and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment or electronics is the responsibility of the customer.

No replacement will be made with respect to carpet that has been glued down, subjected to abuse, vandalism, alteration or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser or a Carpet One Floor & Home style carpet that has been professionally installed by a Carpet One Floor & Home retailer or Carpet One Floor & Home authorized independent intaller.

NOTE: Custom Installation of any carpet installed with inserts or a border are excluded from the Beautiful Guarantee. Area rugs are excluded from this warranty.

No Questions Ask Replacement Warranty:

At Carpet One Floor & Home, carpets with a Silver or Bronze SelectAFloor warranty carry a No Questions Asked Replacement Warranty. During the Period of your warranty after your carpet is installed, you wish to change the style or color of your new SelectAFloor carpet, your Carpet One Floor & Home retailer will replace it with another SelectAFloor carpet style or color of equal or lesser value, or if the carpet has been discontinued , carpet of comparable quality will be substituted. Should you wish to replace the capet with a Carpet One Floor & Home SelectAFloor carpet upgrade, you may do so by paying the difference in retail price. No monetary compensation will be paid if a lower price carpet is selected.

Area rugs are excluded from this warranty.

The period specified by the warranty level of the product purchased (see General Terms & Conditions on pages 24-25 for other conditions that apply.

Business Categories

New Carpets