336 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Charles H
5 stars07/16/2024
Olivia R****** explained the book well and told me about the good experiences she has had in this community and how much she's enjoyed meeting my neighbors. She was friendly and enthusiastic. We had a nice talk about her home country and the inspiring reasons she's doing this work.Review from Rachael B
5 stars07/12/2024
Gustavus was very friendly during our visit. It was a pleasure to learn about his life back "home" and that he does with Southwestern Advantage. He was very knowledgeable about the product and really helped us understand how these resources could be beneficial for our family. He spoke highly about our community and was overall a pleasure to meet.Southwestern Advantage Response
07/15/2024
******* - thank you for letting us know about your time with Gustavus. We are proud of him and his willingness to challenge himself in a different country and culture this summer. Best of luck with the upcoming school year!Review from Briton N
5 stars07/10/2024
Kevin L. was a very friendly and helpful salesman. He was very clear about the process of buying these products, what they were for, and did not make me feel pressured to make a purchase (which I did). He was also prompt, but not rushed and spoke highly of our community. I believe he was an outstanding representative of this publisher.Southwestern Advantage Response
07/12/2024
****** - we are happy to hear of your experience with Kevin. We agree he is an excellent representative for the product we publish!Review from Leslie M
5 stars07/10/2024
Oscar could not have been more knowledgeable, professional and kind. Having bought from the company back when my kids were school age, I had no question about the quality. I was so excited when he showed me the cookbook and the Biblical World Atlas. Oscar is a great representative and your books are top Knotch. Thank you for giving young men & women the chance to be a part of your company and its opportunities.Southwestern Advantage Response
07/12/2024
We are grateful to hear about your most recent experience and appreciate the fact that you are a repeat customer! We are excited by the products and services Oscar offers families.Review from THOMAS B
5 stars07/10/2024
Mia M***, is helping herself grow in her sales skills by working for Southwestern Advantage. She is a college student form Estonia and perfecting her "English" language arts. She helped me find the perfect wedding gift for a friend a cookbook. I enjoyed learning about her life, she was great to work with!Southwestern Advantage Response
07/12/2024
****** - thank you for letting us know about your experience with Mia! We are glad you found a wedding gift in the product she had to offer and got to know about her culture!Review from Rebecca A
5 stars07/10/2024
I am extremely happy with my purchase, my girls love the books and Renars o****** was amazing to deal with a great rep, Thank you Renars ??Southwestern Advantage Response
07/12/2024
Thank you, *******, for sharing about your experience with Renars! He is an amazing young man with a bright future! Enjoy the books and good luck in the upcoming school year.Review from Mike K
1 star07/08/2024
The sales representative leaned her bike against a no solicitors sign and proceeded up the stairs to knock on the door. This woke up my baby and toddler from naps as my dog alerted to the unwanted sales person. This is the very reason for this sign which this individual quite literally had to lean their bike against, I understand these are young professionals however respect of individuals privacy and property needs to be added to the "training" they are receiving.Southwestern Advantage Response
07/09/2024
**** - thanks for letting us know through the BBB review site. We will investigate and cover with the independent student dealer. In the training we provide, we ask them to respect the homeowners wishes in regard to No Soliciting signs. We are sorry this happened but do appreciate knowing about it so it can be addressed.Review from Jennie H
5 stars07/04/2024
Mikk P***** from Southwest Advantage came to our house to talk to us about their books. He was so kind and polite. He was great with our children, sharing all kinds of facts with them that they will find in their new books. He even showed them where the country he is from is located on the map and told them about it. We really enjoyed visiting with Mikk. The quality of these books are amazing and our children are so excited about the posters they will get to hang up in their rooms as well. The apps that go along with the books are also fantastic. Thank you so much for coming by Mikk. Please come by next time you're in town and have a glass of Crystal Light.Southwestern Advantage Response
07/05/2024
****** - thank you for sharing about your time with Mikk and the purchase you made. We hope your family enjoys the books and apps for years to come!Review from Amanda B
1 star06/28/2024
I absolutely refuse to give any stars. I am glad I DENIED his offer after the man showed up again tonight. Knocked for 10 mins YELLING my name. I didn’t answer. Then my husband caught him looking THRU my windows!!!!!! If he shows up again I will call the police. He showed me and my family photos of minors and their families with how old what grade what school first and last names and what the mom and dads did as work.Southwestern Advantage Response
07/01/2024
****** - we are sorry you had a negative experience with one of the independent student dealers who is selling the products we publish. As you may know, the students are participating in a summer sales and leadership program in which they sell educational and leadership materials to families with children who may have a use for it in their homes. they work from cold-calls and referrals. They do have permission to take the photos they use to share of their customers or to have them on a customer list. this is part of the referral process and enables the student to establish credibility and a rapport with the families. We will look into the students in your area and address what you have shared. Thank you and have a fantastic rest of the summer upcoming school year.Review from Charlotte A
5 stars06/13/2024
Chloe was a very professional and knowledgeable sales person. Not only that, she made the presentation enjoyable and fun. I didn’t feel pressured or bullied into purchasing the product, which is very important to me. Believe it or not, my 17 year old daughter and I have talked about getting an ACT prep course for her. This seemed to be fate. I can’t wait for her to get started with this process. Also, I hadn’t really had a chance to delve deep into courses available, yet but what from what I have seen, this course seems to be good quality and a good bang for the buck. I’m glad we met Chloe, and wish her the best in her endeavors.Southwestern Advantage Response
07/01/2024
Thank you, *********, for taking the time to share about your purchasing experience with Chloe. We are sure you will love the prep course and wish your daughter luck on the testing!
Customer Review Rating
Average of 336 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.