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          Find a Location

          Captain D's, LLC has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Captain D's, LLC

              624 Grassmere Park Ste. 30 Nashville, TN 37211

            • Captain D's, LLC

              920 S Grand Blvd Saint Louis, MO 63103-2918

            • Captain D's, LLC

              11301 New Halls Ferry Rd Florissant, MO 63033-7609

            • Captain D's, LLC

              1156 W Gannon Dr Festus, MO 63028-2650

            • Captain D's, LLC

              1710 W Columbia St Farmington, MO 63640-3569

            Business ProfileCaptain D's, LLC

            Restaurants
            Multi Location Business

            Contact Information

            624 Grassmere Park Ste. 30

            Nashville, TN 37211

            Get Directions
            Visit Website
            Email this Business
            (615) 391-5461

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            20 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Captain D's, LLC has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Captain D's, LLC

                624 Grassmere Park Ste. 30 Nashville, TN 37211

              • Captain D's, LLC

                920 S Grand Blvd Saint Louis, MO 63103-2918

              • Captain D's, LLC

                11301 New Halls Ferry Rd Florissant, MO 63033-7609

              • Captain D's, LLC

                1156 W Gannon Dr Festus, MO 63028-2650

              • Captain D's, LLC

                1710 W Columbia St Farmington, MO 63640-3569

              Location of This Business
              624 Grassmere Park Ste. 30, Nashville, TN 37211
              Email this Business
              BBB File Opened:
              8/11/2006
              Years in Business:
              55
              Business Started:
              1/1/1969
              Date of New Ownership:
              12/26/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Sharon Cantrell, Operations Manager
              Contact Information

              Principal

              • Sharon Cantrell, Operations Manager

              Customer Contact

              • Sharon Cantrell, Operations Manager
              Additional Contact Information

              Fax Numbers

              • (615) 231-2746
                Primary Fax
              • (615) 231-2959
                Other Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              36 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              The problem is that this has happened twice on night shift. I put the receipt for tonight in the attachment below. But I ordered two fish and shrimp meals with corn and fries and both of the meals have green shrimp. So we're not even going to try and eat it. I contacted the website and told them about it at the corporate office. I put the amount for both times because it was the same thing both times. The original price is *****. I paid someone for a ride to get food I can't even eat. And I don't have a car to return it. So I am reaching out to you in hopes of a resolution. Thank you! Once again dates, time and information is below on receipt.
              Read 35 More Complaints

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mauricel T

              05/27/2024

              I'm ******** ******. I'm in Va. Beach Va. On last Wed. May 22,2024.I went to the Captain D's on 6667 E. Virginia Beach Blvd. I went there for lunch me and my coworker. I had gotten a Catfish Dinner by an hour later I was beginning to feel sick dehydrated and nausea. That evening I was sick. Dirrahea throwing up. May 23,2024 I went to ******* ***** to be seen. That's when I found out I had food poisoning. I have been really sick not been able to work. I miss 3 days of Work. May 23,24,27.I have lost time and money. Yes I need to be Compensated. I never been this sick. I'm thinking about suing. Yes we can talk about it but something have to be done. I don't know who was the cook that Day but ur working in any restaurant anyone should know to change the Grease. I know I'm not the only one that have gotten sick.

              Customer Response

              06/05/2024

              I'm very disappointed in Captain D's. This is the 2nd time I'm writing a review. First of all I went to Captain D's on May 22,2024 me and my coworker and I gotten a catfish dinner for lunch. I don't know what my coworker had. Hour later I started feeling sick and nausea and dehydrated. After I gotten home from work I started hve diarrhea. On May 23,2024 I went to ******* ***** and they did lab work and other testing. When the doctor came in she told me I had food poisoning. I done called Corporate I'm leaving messages no return calls I called everyday. It had causes me to miss work time and Money. My next step is finding me a Lawyer. I don't know who was the cook that day but I got sick. I pray?? that no one else got sick. I'm ******** ****** if you don't return my calls or listen to any of my messages I will find a lawyer..
              Read 9 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

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