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Find a Location

The Fud Trailer has 1 locations, listed below.

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    Business ProfileforThe Fud Trailer

    Trailer Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10 Lafayette St, Nashville, TN 37210
    BBB File Opened:
    3/30/2022
    Additional Contact Information

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    08/6/22 my husband had put down ***** dollars to buy a food truck from this company. Person who attended ** was ****************************** showed us an example of the size of the food truck guide us thru the whole thing expect letting us know what company was going to be in charged of the wrapping texted him multiple times about the wrapping. He finally added me on this group chat. I always asked ****** when was our deadline he always told me oh don't worry I was still confuse did not want to release the information of my business just because no one had told me about them not even *************On Sep 19 2022 When I finally sent over all the information they needed also images of examples of how.I wanted the wrapping of the outside of my food truck also sent them of an example of what I didn't want my food truck to look like.The guy working on the wrapping in ****** was ****************** he emailed me had told me he didn't need any more images he was going to work on the project had some ideas if we could give him a couple days he would have it done. Days went by I finally felt like something was wrong so I emailed him on Sep 26 2022 checking the design since I have not heard from him for almost a week. Emailed him again on Sep 28 I was frustrated just because I had sent over everything they asked they should have never took this long he had finally sent over the project he had took so long onWhen I received they image of his project my jaw dropped I could not believe he had took so Long this and for him to send me the project he worked on so long.I had sent him over more images of example that same day I had received his project he put together.Till this day we still have not received our food truck it finally came to ********* wrapping falling apart we could not take it home.STORY IS EVEN MORE LONGER DON'T HAVE ENOUGH CHARACTER REMAINING PLEASE GIVE ME CALL! WANTING TO REACH THE OWNER!Employees refused to give me the owner number sale manger was so rude to me and my husband

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zee B

    1 star

    05/28/2024

    I was told the initial time frame for my trailer to be ready was four to six weeks from Oct ,12 date of my purchase. The trailer was not ready until 3/11 ,5 months later. On April 29 I had to take the trailer back so they could replace the freezer because it was not freezing. I notice that it was not freezing because I placed ice cream in it and it was melted. I asked them would they replace the ice-cream they said no. Today is May 28th 2024 and I have still do not have my freezer, I also inquired about an upright freezer and told them that I would pay the difference and still have not received a follow up. The trailer was made poorly, also it is very difficult to get someone on the phone or to get them to respond by text. I had to turn down events because I do have a freezer This company is horrible and I wish I never purchased my food trailer from them. I would advise any not to purchase from this company, however this complaint is based on my experience. Also a guy on ******* describing how awful this company is.

    Local BBB

    BBB of Middle Tennessee

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