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Business Profile

Used Car Dealers

Next Ride Motors

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    11/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased vehicle for full price in September 2022. After completing wire transfer in person they refused to release the vehicle. Dealer decided theyd rather have a personal check even after they specifically requested wire transfer. After getting bank to cancel wire transfer they released the car with our personal check payment. 4 days and approximately 100 miles later car began smoking from engine. Mechanic diagnosed fatal errors that could result in dangerous wreck if not remedied immediately. We called dealer and offered to return car for full refund and were denied. Dealer didnt want to repair properly so we made repairs. ****** refuses to reimburse for repairs. ******** found that the car was cleaned in a way to attempt to cover up the problems. ****** refuses to divulge owner name. ****** reviews show that this is a pattern of the dealer, selling unsafe cars and lying about condition even lying about Carfax reports. Requesting full payment for repairs made and necessary to be made to make vehicle safe to drive.

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BBB Rating & Accreditation

C+

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Contact Information

715 Murfreesboro Pike

Nashville, TN 37210

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(615) 730-9991

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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