Complaints

• Initial Complaint

  11/17/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On 3/2/2022 I was quoted $4500 for a French Drain for the right side of my home at *********************************************************************. I was constantly put off with excuses as to why the job was delayed until 7/8/2022. When they put in the drain they cut the internet line. The also cut a hole into the sewer line, they turned off the valve and covered the broken sewer line up and I was never notified about it. I was then invoiced for the full $4500 which I paid in full. Then on 8/19/22 we had 6inches of rain overnight and demonstrated that the French Drain failed to pull the water away from the house as it was designed. I sent pictures the morning of 8/20/2022 and was pushed off till 9/19/2022. Again my yard was dug up and redone. They left me a 3x3 hole filled with brown water. I had to call the sewer department out and they found the hole in the sewer pipe that had been cut and the sewer valve that was turned off. I was charged $550 to have the sewer pipe repaired. I emailed, called and texted Premier LawnCare without any response. I sent a certified letter that was returned 4weeks later uncollected. I have had to hire another company come in and remove the French Drain that Precision LawnCare placed and completely redo my French drain. It cost me $9000 in addition to the $4500 I pain Precision LawnCare. I do not recommend Precision LawnCare LLC or *****************************.

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