Business ProfileforCabins USA

My family attends a Tennessee trip around the same time each year. It's our anniversary/family vacation. We have 5 children so go all out on 1 big vac. We booked "A View From Above" cabin in Sevierville for 5 nights costing $3,676.36. We got there 5/21/2024 about 10- 15 min before check-in and I began unloading our stuff on the front porch until the 4:00 check-in time. My son tried the door and it wasn't even locked so we went on in. The door leading outside by the pool was wide open as well. After looking around we noticed that 2 of the beds were broken. One broke so badly that the mattress was on the floor. We called and some guy came out to fix it. He had no idea what he was doing and started just patching it together with the boards all wrong. My husband is a carpenter and had to patch the bed together himself with this guy's drill because he was doing a horrible job at it. We told him about the other bed and he said he wasn't worried about it, to just use it until it breaks because they are so cheap anyway. He said someone else would be working tomorrow I can call then cuz he gets off work at 11 which was in 30 mins. The pool here was so cold my kids couldn't handle swimming in it. Someone came out on 5/24 and said the filter was clogged and that's why it was so cold. My kids got to swim in it once but it still was pretty cold come the next day. The hot tube smelled like nasty water and said the filter nor water hadn't been changed in over 2 months past the due date. This place was covered in baby centipedes and we would find them in our clothes and beds. Two of my kids were covered in bites from something in that cabin. The place had not been cleaned even though a cleaning fee was charged. The internet would continuously go out causing no way to watch tv and the fire detector would beep due to a dead battery. We called twice but no one came to fix it. We ended up leaving a day early because we were tired of the issues that kept occurring while we were there.