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Find a Location

Tennova North Knoxville Medical Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforTennova North Knoxville Medical Center

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Tennova North Knoxville Medical Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      7565 Dannaher Way, Powell, TN 37849
      BBB File Opened:
      1/1/2007
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Started Locally:
      1/1/2007
      Alternate Business Name
      • North Knoxville Cancer, Imaging & Women's Centers
      • North Knoxville Health & Fitness
      Contact Information

      Principal

      • Stephanie Brooks, Risk Manager

      Customer Contact

      • Stephanie Brooks, Risk Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      on 1/1/24 I went to tennova hospital because i was in excruciating pain. i had to be wheel chaired in because i couldn't walk from the pain. after be checked in i sat in the waiting room for over an hour. after sitting there moaning and screaming from the pain i was finally called back to have my blood pressure checked and temp. this took less than 5 minutes and was then told to wait out in the waiting room. another hour passed and still screaming in pain, i never saw a doctor and decided to leave. no one ever came to check or see if there was anything they could do. months late they send me a bill for **** for the 5minutes to check blood pressure and temp. i called and said i don't feel this was right. was told they would pass my concern to appropriate person. few months later i get a bill again. i called again and was put on hold while the lady i was talking to went to talk to someone about it. she came back to the phone and pretty much told me triage said to bad i had to pay it. i said this wasn't right! told her i would pay it but i'm filing a complaint with the BBB. the lady said fine and hung up. i still don't believe i shouldhave to pay $*** for no service. i just paid *** and will pay what i can next month.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Anonymous A

      1 star

      03/13/2023

      went to the er here to get help after a mental health crisis. they didn’t tell me what was going on or what to expect, took all my things and threw me in a room for 9 hours ( the entire extent of which i didn’t know what was happening or how long i’d be there) with nothing but an exam bed and a small tv in the corner that i couldn’t even hear. they didn’t give me any privacy (including from other patients) when talking about my mental health issues and both relayed private information to other people without my consent and coerced me into letting them tell people things i didn’t want them to know. at the end of the day all i really got was some new trauma and a list of phone numbers i could have just googled. on top of that i noticed they stole several packs of chewing gum out of my purse (i wish i was making this up). seriously don’t put your mental health or anyone else’s in these people’s hands. they are negligent, dishonest, and not only unhelpful but may make the situation worse.

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      BBB of Greater East Tennessee

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