Business ProfileforTree Tops Resort

On Sept. 30, 2023 my wife and I attended a sales presentation for Condos Plus at Tree Tops Resort in Gatlinburg, Tn. Condos Plus is a vacation club that offers weekly vacations rentals at various resorts. We were told that the price for these weeks was **** or less. This price was a major selling point for us coupled with them eliminating our maintenance fees at our two timeshares by cancelling our contracts. During the presentation the price of **** was mentioned multiple times and each time it was followed by the statement that some were only **** leading us to believe that **** was the maximum price. In fact at one point I stated the **** amount and was quickly corrected that some were only ***** This seems to be a common deceptive practice of the business since in one brief phone conversation with the sales director he also corrected me immediately by saying that some were only ***** Apparently they have a script they follow and this seems to be part of that script. On the website many prices are in the **** ** **** range with some more and some are less….information that should have been provided at the time of the sale. In addition the elimination of the contracts never happened. I received a call shortly after the transaction from the salesman who said he “had just found” out that one of the contracts was with a company that offers an option to take the contract back so we mutually agreed that it would be better for us to pursue that option and not Tree Tops. However on the second contract I ask twice for an update on the progress and was told I would be hearing from the company, Switch It, the next week. What I received was the application that should have been filled out the day of the sale. I confirmed that nothing had been done in a conversation with Switch It who said they had no record of my application obviously Tree Tops has not provided what they promised and we want a total refund.