We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Williams Group Auto
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Add now

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

5 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating

  • Preston T

    11/21/2024

    Williams Group Auto made the entire car-buying experience seamless and stress-free! From start to finish, their team was professional, friendly, and truly attentive to my needs. Highly recommend anyone in the market for a new vehicle to give them a call!

  • Michael S

    11/20/2024

    Williams Group Auto was the best used car buying experience I have ever had! They bent over backwards to get the best approval possible for my 2023 F-250. They even delivered the vehicle to me at no extra charge 2 hrs away. Thank you so much for being an honest family owned reputable business. I will never shop anywhere else.

  • ADDISON S

    11/19/2024

    THIS PLACE IS HORRIBLE!! DON'T BUY A VEHICLE HERE UNLESS YOU LIKE LEMONS! BOUGHT A CAR HERE WAS TOLD IT WAS THE NICEST CAR ON THE LOT, NOTHING WRONG WITH THE VEHICLE, THE FIRST 15 MINS OF DRIVING IT OFF THE LOT I HAD LIGHTS ON MY DASH AND THE RPM'S GOING UP AND DOWN EVERY 3 SECONDS. IT TOOK THEM 3 DAYS TO PICKUP MY CAR AND WHEN THEY DID THEY DAMAGED MY CAR LOADING IT! THEY SAID NOTHING WAS WRONG WITH MY CAR AND SENT IT BACK( MY TRASMISSION WAS SLIPPING). WHEN I GOT IT BACK I HAD DAMAGE TO THE FRONT END AND THEY SAID IT WASNT FROM THEM, NOT PAYING FOR THE DAMAGE THEY DID. I RECENTLY GOT REAR ENDED AND COULD NOT GET THE VIN ON THE WINDSHIED TO WORK( NO INSIDE DOOR VIN) TURNS OUT THE VEHICLE HAD BEEN IN WRECKS AND HAD TO REPLACE THE DOOR AND REPAINT IT( NOT ON THE CARFAX) WHEN I CALLED TO CONFIRM OWNER WAS MAD AND NOT LETTING ME TALK HE WAS NO HELP!

  • John R

    06/30/2024

    The company basically screwed me I tried to go back for rims being dented was told was my problem and then went back for a/c going out in first couple month and was told just had to reconnect the rigged up wire also was told I could trade in car for something newer in 5-12 month's and tried to go back to trade in was told I couldn’t trade in car from the same place I got it from and only 5k miles added to vehicle so now I’m upside down and they won’t even help me out

  • Travis M

    01/29/2024

    We have been doing business with Williams our bottles and have bought a few vehicles and we are always treated very good with professional service…..

Customer Review Rating

3.4/5

Average of 5 Customer Reviews

Contact Information

1602 S Clack St

Abilene, TX 79605-3534

Get Directions
Visit Website
Email this Business
(325) 793-2500

Want a quote from this business?

Get a Quote

BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 3/4/2021

Years in Business: 16

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.