Reviews

Review Details

• Review fromKaren C

  Date: 05/19/2025

  5 stars
  Very professional work both in estimating and scheduling. The move went as smoothly as possible. Both men worked hard and didn't stop until it was done. I'd use them again any time.

• Review fromMARCUS S

  Date: 04/30/2025

  1 star

  MARCUS S

  Date: 04/30/2025

  Racist manager overcharge on quotes to blacks and seniors and threats employees dislike leadership

  Buddy Moving

  Date: 05/02/2025

  This review is completely false. Marcuss move lasted 3 hours and 45 minutes, but he only wanted to pay for 2 hours thats why hes making these outrageous claims.We do not overcharge, discriminate, or mistreat our employees. Accusations of racism or threats are not only untrue but defamatory. We stand by our team and our fair, transparent practices.We will not tolerate false and damaging statements like this.

• Review fromDena L

  Date: 10/10/2024

  1 star
  I hired this company on 9/29/24. I should have read all of their negative reviews first and their poor BBB reports. This job was a nightmare-seems as if smoking marijuana on the job has happened before too based on other reviews. The guys showed up smelling of a strong, just smoked marijuana smell that lingered throughout the day. I had several people mention the smell. They damaged a rug of mine and informed me to file a claim in which I did and its been over a week now with no response from the company. They tried to overcharge me and had hidden charges after the mice was completed. I was charged for 5 hours but was told by one of the workers Id probably get a credit because one of the movers flowed things down significantly. He was constantly complaining of pain, having to stop and rest, could barely lift the furniture and continued smoking marijuana at lunch. A 2-3 hour job I was quoted turned into a 5 hour job, I even walked up on the two movers in a very heated argument and walked away due to fear they were about to start fighting. One of the movers told me he had to de-escalate the argument and that the guy has had complaints before. The owner was very unprofessional and defended his movers saying they were only vaping. Ive never smelled a vape that strong in my life. The owner even confronted the guys while still at my home which I felt was very out of line. I would not recommend this company to anyone.

• Review fromWhitney L

  Date: 06/11/2024

  5 stars
  Buddy Moving was a great company for my move. I have zero complaintsthey were on time, with no hidden fees and were exactly what I wanted on moving day. Save the stress and use Buddy Moving for a seamless experience that wont break the bank.

• Review fromJames N

  Date: 06/11/2024

  1 star
  I initially gave Buddy Moving a good review. After unpacking we noticed some things missing. We called to report things that were missing, we got the run around. We submitted police report after we found out my Wife's air pods were pinging at a residence in ******. I went to the address listed as there office, no office. The receptionist said there were numerous people who had came there to complain about Buddy Moving. Anyways I would not recommend Buddy Moving to anyone.

• Review fromLolita J

  Date: 05/17/2024

  1 star
  This was one of the worst companies Ive ever hired first off. They told me a time between one and two they got there at 2 oclock. It was two guys and they took 30 minutes just to move one end table. I felt like they were lollygagging because it was only two females there, then they didnt wrap any of my furniture up my furniture along the way he had dragon on the ground saw scraped up. I had a 65 inch TV that they totally damage even sit down when I talk to the claims department hes gonna try to only offer me $36 for 65 inch TV that his workers clearly Broke they were very unprofessional. I wouldnt recommend this company at all. This is the worst moving company ever then when you try to call back, they pretend like they cant find your number. They cant find your email when I clearly just use this company staff is so unprofessional when they answer the phones company ever.

• Review fromJay D

  Date: 11/29/2023

  1 star
  As many others have detailed, this business is unethical, unprofessional, and disturbingly negligent. The move cost me over $1,000, with an additional ~$1,500 in damages to my property. What's more troubling than the damages is the blatantly disrespectful nature of their response.Upon filing the damage claim, I made it clear that I wasn't willing to accept the state-mandated minimum damage reimbursement. The primary damage wasn't the result of a simple accident; it was flagrant negligence that I directly witnessed.I would've happily attended mediation and accepted the outcome. Unfortunately, the manager handling the claim seemed less interested in reaching a professional resolution. State regulations require the moving company to either deny your claim or provide a settlement offer within 90 days. 80 days after I submitted the claim and 74 days after our final correspondence, where the manager said they would "diligently review" the claim, I finally heard back. Seventy-four days of diligent review where they didn't assess the damages or contact me. This seems like a vindictive and childish retaliation to my intent to pursue mediation.Finally, the settlement offer, provided after 74 days of "diligent review," arbitrarily subtracted 36% of the estimated weight. More troubling is the fact that they presented the total weight as an established fact, neglecting to point out the discrepancy.This is the only time I have ever felt compelled to write a review, but I feel the need to warn others about the kind of people you're considering entrusting with all of your belongings. They don't care about you or your stuff. Don't take my word for it though; I'm attaching all of the correspondence between myself and the manager regarding the damage claim for you to draw your own informed conclusion.Lots of content omitted from this review due to character limit. See review on ****** for the entire review along with aforementioned attachments

• Review fromPiper S

  Date: 07/26/2023

  5 stars
  Rating: ?????I recently had the pleasure of using Buddy Moving for my move, and I couldn't be happier with the exceptional service they provided. From start to finish, their team displayed the utmost professionalism, preparedness, and dedication to making my move stress-free.First and foremost, their communication was outstanding. Right from the initial inquiry, they were prompt and attentive, patiently answering all my questions and providing a detailed moving plan tailored to my specific needs. The level of transparency and responsiveness throughout the process was truly commendable.On moving day, the Buddy Moving team arrived right on time, fully equipped and ready to get to work. I was impressed with their efficiency and care in handling my belongings. They disassembled and reassembled furniture with precision, ensuring everything arrived in pristine condition. The entire process was seamless, and they completed the job in record time without sacrificing the quality of their service.Moreover, I was particularly pleased with their team's positive attitude and dedication. Despite facing some challenges, they remained upbeat and solution-oriented throughout. They were incredibly respectful, courteous, and made the whole experience feel personalized.What really sets Buddy Moving apart is their commitment to honesty and ethics. There were no hidden fees or surprise charges; the final bill was exactly as agreed upon. Their integrity in business is truly refreshing and instills confidence in their services.I couldn't have asked for a better moving experience, and I am grateful to Buddy Moving for taking the stress out of this process. Thanks to them, all my belongings were safely transported to my new home, and I could settle in without any worries.In conclusion, I highly recommend Buddy Moving to anyone in need of a reliable and professional moving service. Thank you for making my move a smooth and pleasant experience!Sincerely,*****

• Review fromJessica W

  Date: 07/22/2023

  1 star
  I wish I could give zero stars. First, our movers didn't show up and didn't call to let us know they weren't coming. After they were 2 hours late with no communication, I called the office who gave us our lead mover , *******, contact info. We got in touch with ******* who claimed the truck broke down and they were getting it fixed. I get it, things happen, but a call would've been nice. He then proceeded to tell us at 5 pm that they were getting their other client moved and they would be on their way soon after since they were in the same city. 2 hours go by, still no *******. I call and he proceeds to say they he is now in a totally different city getting his client moved. Ok cool. Said he was still coming. Another 2 hours pass and still no *******. At 10 pm at night, he claims he is on his way to our home to move our things. Ok great, except he never showed up. I was 6 months pregnant at the time and had to sleep on the floor due to his lack of getting the job done. He could have just told us that we needed to reschedule instead of continuously telling us he was on his way, only to not show up. The next day, I was contacted by the office to offer their apologies. They told me that we were his only client that day so there was no reason he should've gotten behind with his "previous client." They proceeded to offer to move us for free, but we had already hired another company and moved because we had to be out of our old home ASAP . I booked this reservation in advance, and got completely screwed by them. I incurred unexpected costs because of this.. It has taken me 6 months to finally write this review because I was so incredibly angry and still am, but can finally breathe about it. I am a VERY understanding person and I know things happen. Until I am lied to and stood up.

• Review fromJeanna H

  Date: 06/12/2023

  1 star

  Jeanna H

  Date: 06/12/2023

  Unprofessional, unprepared, unethical, unresponsive, and dishonest. 3 hours late.Worse experience EVER! No communication. No show. Unprofessional. Unprepared and bd face liars. I had to finish the move myself. I wish I could upload pictures. *** and his team are the most unprofessional. 3 hours late with a bad attitude. Took 7+ hours for a 2 bedroom 2 bth. One guy quit in the middle of the service. The remaining guy complained the entire time. Screws were stripped from furniture that had to be disassembled. They ran out room for my tvs and glass tops and several boxes. and promised to come back Sunday to finish and reassemble and distribute beds,boxes and furniture upstairs in my new house......NEVER SHOWED UP, NEVER CALLED. I HAVE FURNITURE IN MY GARAGE. I HAVE A WASHER MACHINE SITTING IN THE MIDDLE OF MY KITCHEN, NOT IN THE UTILITY CLOSET WHERE IT BELONGS! I did call/text a few times Sunday morning to inquire about their whereabouts and what time they were coming since they never showed up as promised at 1pm. I kept getting the runaround and realized i have to finish the job myself. I had to fi ish moving my belongings from the old house to new house and the reassemble all the beds. Reassemble the dryer. I am still trying to move the washer from the kitchen and my bedroom furnitre from the Garage. I dont even have time to talk about how *** accused me of trying to "RUN OFF AND NOT PAY". ****** for nothing. Small claims court.....here i come!

  Buddy Moving

  Date: 07/26/2023

  Dear ******,We sincerely apologize for the extremely disappointing experience you had with our moving services. We understand that you faced several issues, including a significant delay of 3 hours, lack of communication, and a team member quitting during the service.Please know that we take these complaints very seriously, and we are actively investigating what went wrong during your move. We are working tirelessly to fix the issues within our processes and ensure that such incidents do not happen again in the future.Your feedback highlights critical areas of improvement, and we want you to know that we genuinely care about our customers and their satisfaction. We are determined to learn from this experience and make necessary changes to deliver a seamless and professional moving service.Regarding the damages to your furniture during the disassembly process and the items left incomplete, we understand the frustration this must have caused you. Rest assured, we are committed to resolving these issues and making things right. We have already taken steps to reinforce training for our team members to avoid any further mishandling of furniture and belongings.As for the lack of responsiveness and the broken promise of returning on Sunday to complete the job, we deeply regret this miscommunication. Our team is undergoing communication training to improve the way we keep our customers informed throughout the moving process.In regards to the accusations made against you, we want to clarify that it is not our intention to offend or harm our customers in any way. We are committed to treating all our clients with respect and understanding, and we apologize for any distress caused by these inappropriate comments.We are determined to make amends for the inconvenience you experienced. We would like to offer you a significant discount on any future moving services with us, and our management team is ready to discuss and address any specific issues you faced during the move.Once again, we apologize for failing to meet your expectations and for the distress caused. We assure you that we are committed to learning from this situation and improving our services to ensure all our customers receive a seamless and stress-free moving experience.If you have any further concerns or would like to discuss your experience in detail, please do not hesitate to reach out to our customer support team at ******************************************* We value your feedback, and it will play a crucial role in shaping our future services.Thank you for bringing these issues to our attention. We hope you will consider giving us another chance to serve you better in the future.Sincerely,************Customer Relations Team ********************** Company