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Sojourn Center has 1 locations, listed below.

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    Business ProfileforSojourn Center

    Healthcare Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    400 North Allen Dr., Allen, TX 75013
    BBB File Opened:
    12/12/2016
    Additional Contact Information

    Fax Numbers

    • (469) 640-1284
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Julian C

    1 star

    01/10/2022

    I want to begin this with a preface that this review is seen through the lens of my eyes and totally my perspective. My experience at Sojourn was less than thrilling. After thinking about it I am still unsure where to begin with the faults of this center. Though I keep coming back to one thing and one thing only. A recollection of a conversation a fellow patient had with a new patient. It had to do with medicine prescribed by the in house psychiatrist. I like many had several issues obtaining our meds. In fact I went a week without my medicine being filled. But the new patient in this instance was given a fair warning that medicine may not be readily available to them as the prescription process is a debacle. The fact that the therapist agreed was perplexing. Group would never start on time and the processing therapist set the tone for this as she herself would arrive and begin group late. At times the day did not adhere to a schedule and for weeks some went weeks without any time spent over skills. Luckily a therapist Kim took over the group momentarily and provided us with proper care. Sad to learn she is not longer there. In fact she is the only reason I am providing this center with two stars cause without her I would be giving this place 0 stars. I wouldn't recommend it and plan on letting everyone know in my life to avoid this place if your seeking mental health care. I could go on and on and on about how awful this center was but there are certainly not enough lines in here to explain all. This place doesn't put an emphasis on care for its patients. The staff is a huge issue from Leslie to the in house psychiatrist. The medicine situation is ridiculous. They don't teach you proper skills. All they do is print out packets and read them to you which is definitely not everyone's mode of learning. I was able to make connections with some of the patients there and will forever cherish those friendships. That is the only thing I can take from this center. Please do yourself a favor and just avoid this place.

    Sojourn Center Response

    01/20/2022

    We cannot confirm or deny that this person received treatment from our facility. It is always are intention to provide the best care possible while serving those with mental health issues in our community.

    Customer Response

    01/21/2022

    I certainly understand not wanting to confirm or deny I was treated there due to legal recourse. But I was in this program from October to mid December of 2021. While the intentions may come across if providing the best care I highly encourage to re-evaluate your practices Leslie and listen to everyone's concerns. Because I assure you I am not the only one.

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