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Find a Location

All Star Woodwerx has 1 locations, listed below.

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    Business ProfileforAll Star Woodwerx

    Wood Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/29/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    custom woodwork , laser engraving, plasma art

    Business Details

    Location of This Business
    Alvarado, TX 76009-7339
    BBB File Opened:
    4/1/2020
    Years in Business:
    5
    Business Started:
    1/3/2019
    Accredited Since:
    12/29/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. A J Reyes, Owner
    Contact Information

    Principal

    • Mr. A J Reyes, Owner

    Customer Contact

    • Mr. A J Reyes, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Commissioned the company, ***************, to build us a custom Buffay, gave him drawings with specific measurements, and specific information about how we wanted our peace, and the color scheme. We received a bunch of two by fours, two by sixes screwed together, and a piece that did not fit the dimensions in any way shape or form of what we required and requested. The product he sold and gave to us is unusable, and extremely poor workmanship. When we requested a refund, more than once, he has denied giving us any refund. He keeps saying refer to the contract he gave us, which does offer an option of a refund, but yet he refuses to pay us our money back. I am extremely upset that I spent over $700 for a bunch of firewood, its not sanded, there is nothing safe about this item, its unusable, the doors are barely screwed on, and he has not fallen through with his promise to make what we requested. When given a layout and plans from a customer, who says that they need the specifics exactly, him going off and doing a bunch of other stuff is not good business. Hes extremely rude, and really needs to learn how to do better work if he actually expects to make money without scamming his customers.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bruce W.

    5 stars

    06/29/2024

    Very professional to work with. We came in with a general idea of what our project was and he gave some insight on it and we came up with a plan. Just before it started we got together again and made some minor adjustments and it turned out great.I would recommend him without any hesitation for any of your projects. He even came in early on the timeframe.

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