Business ProfileforUnknown Comic Books

Absolutely the worst experience I have ever had with an online comic retailer. In March I placed my first ever order with them as they had a hardcover I needed and was getting hard to find marked as in-stock. They quickly marked it as fulfilled and provided a tracking number. I placed a second order as there was a TPB they had marked as in-stock that I needed and was also getting hard to find, as well as some other easy to find books I needed. Because the second order was multiple books, it took a while for them to mark it as fulfilled and to add a tracking number, but understandable given it was several books. And then the tracking on both orders just sat unchanging for months, marked as fulfilled on their site, and the tracking listed as pre-shipment with USPS waiting for them to drop the two packages off. After 1.5 months I reached out via email to check on the order, and was given a run-around answer about they just moved locations and that my orders would ship soon. After 2 months I checked in again on facebook messenger, and again got the same run-around answer about the location change and that my orders would ship soon. After 3 months I emailed again and got no response. I then tried facebook messenger again and yet again got the same run-around answer about location change and will ship soon. Until someone was FINALLY honest with me today after 3 months and told me they dont actually have the 2 HTF books I made the orders for, but would I like something else instead? I called my bank and am disputing the charges, as I have been waiting over 3 months for them to ship, and they just kept lying to me that it would ship soon, when they either didnt have the books I ordered to begin with, or they sold them to someone else in the long 3 months I was waiting for them to ship my orders. It's absolutely intolerable that they wasted over 3 months of my time lying to me about having the books I ordered and lying about when they would ship.