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Find a Location

Maxor National Pharmacy Services, Corp. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMaxor National Pharmacy Services, Corp.

    Pharmacy
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Maxor National Pharmacy Services, Corp. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      216 S Polk St, Amarillo, TX 79101-1407
      BBB File Opened:
      3/3/1998
      Years in Business:
      98
      Business Started:
      1/1/1926
      Business Started Locally:
      1/1/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • IV Solutions
      • Maxor Pharmacies
      • Maxor Pharmacy
      Business Management
      • Jessie Heaton, Vice President
      • Lori Caldwell, Director
      Contact Information

      Principal

      • Mr. Jerry Hodge, R.Ph.

      Customer Contact

      • Mr. Jerry Hodge, R.Ph.
      • Ms. Suzanne Schwettman, Customer Service Representative
      • Jerry Hodge, President
      • Jessie Heaton, Vice President
      • Lori Caldwell, Director
      Additional Contact Information

      Fax Numbers

      • (806) 355-5288
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Dear BBB/Sir/Madam, Good morning to you. My name is ******* ******* and I am writing to seek your help with a denial of medication from my insurance company, a Texas based company called Maxor Plus. I am retired military from the U.S. Army and after I retired, I developed a condition in my esophagus called ********* Esophagus. Essentially, pre-cancer in my esophagus. A condition that places me at risk for cancer in my esophagus which has a 13% survival rate. I have tried multiple medications to control my symptoms over the years (over 6) and the only one that works for me is ******** 30MG x 2. I have a specialist that routinely scans and biopsies my esophagus to ensure it does not develop into cancer. I provided this very compelling letter of medical necessity from my physician and was denied this critical medication from my insurance company. They cited medical literature that suggests that one medicine for this purpose is not better than the other. Completely ignored the fact that I am a patient and not all patients nest or fall into categorical studies used to produce medical literature. If I had a wart on my hand and was seeking cosmetic cream, I would understand. Maxor Plus should be ashamed of themselves. I would like some assistance addressing this company for this shameful decision. I am hopeful you can help. I am happy to provide their decision and the letter from my doctor, a renowned physician who practiced at ** ******** for many years. Thank you in advance for any help. Sincerely Yours, *******
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Martha G

      1 star

      10/17/2023

      ******** ********* Pharmacy in Vermont is owned by Maxor. They failed to fill a prescription refill that was for a drug that is dangerous to stop taking abruptly. I called once and they told me it was in the mail. It didn't arrive. I called again and was told that I had filled it somewhere else. (How could I have done that?) When I questioned that, they told me it was the doctor's fault. I had three prescriptions there, not any more.

      Local BBB

      BBB of Amarillo

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