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Find a Location

1-800-Plumber +Air & Electric has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor1-800-Plumber +Air & Electric

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/12/2017

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The Shreiner Family has been serving Amarillo and the Texas Panhandle area home owners and businesses since 1995. We provide Residential and Commercial plumbing, heating, air conditioning, and electrical service, repair, and replacements. 

    Business Details

    This is a multi-location business.

    Find a Location

    1-800-Plumber +Air & Electric has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      513 Ross St, Amarillo, TX 79102-3407
      BBB File Opened:
      1/13/1998
      Years in Business:
      29
      Business Started:
      1/1/1995
      Business Started Locally:
      1/1/1995
      Business Incorporated:
      6/1/2016
      Accredited Since:
      4/12/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of ELCON-000283 for this business, issued by Department of Building Safety. The expiration date of this license is 7/16/2025.

      These agencies may include:

      Department of Building Safety

      509 SE 7th Ave

      Amarillo TX 79101

      (806) 378-3041

      BBB records show a license number of MECH-000272 for this business, issued by Department of Building Safety. The expiration date of this license is 3/16/2025.

      These agencies may include:

      Department of Building Safety

      509 SE 7th Ave

      Amarillo TX 79101

      (806) 378-3041

      BBB records show a license number of PLUMB-000252 for this business, issued by City of Amarillo. The expiration date of this license is 7/13/2025.

      These agencies may include:

      City of Amarillo

      601 S Buchanan St

      Amarillo TX 79101

      (806) 378-3000

      https://www.amarillo.gov/

      BBB records show a license number of 38075 for this business, issued by State Board of Plumbing. The expiration date of this license is 3/31/2025.

      These agencies may include:

      State Board of Plumbing

      929 E 41st St

      Austin TX 78751

      (800) 845-6584

      https://www.tsbpe.state.tx.us

      BBB records show a license number of TACLB00028973C for this business, issued by Texas Department of Licensing and Regulation. The expiration date of this license is 8/13/2024.

      These agencies may include:

      Texas Department of Licensing and Regulation

      920 Colorado

      Austin TX 78701

      (800) 803-9202

      https://www.tdlr.texas.gov/

      • Plumbing RMP 38075

        Air Conditioning TACLA 28973C

        Electrical Contractor TECL 34672

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Shreiner Home Comfort, LLC
      • 1-800-Plumber of the Texas Panhandle
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Jasen Shreiner, Owner
      Contact Information

      Principal

      • Jasen Shreiner, Owner

      Customer Contact

      • Jasen Shreiner, Owner
      • Heather Shreiner, Owner
      • Jasen Shreiner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We purchased a heating/AC. Unit in June 2020. Every summer since then, we have to call them to come check out our air conditioner when the temperatures get extremely hot. They've told us to change out a $280 filter which we did multiple times. In May of this year when the temperature started getting hot, we called 1-800 plumber once again and asked to speak to an owner or someone in charge. We found our original contract that stated we had a 12-year warranty on the unit and parts in labor. We spoke to Chris who wasn't interested in the warranty that we had and said that we would have to put in a new unit at our expense. We are currently still paying for this unit at $165 a month with a balance of $14,000. The original cost of the unit was around $16,000. We decided to get an opinion from another HVAC company he came out and discovered the ducking that was installed was not installed correctly in the Attic. The unit itself was not placed where it should be outside so that outside air would push the hot air away from it. He also discovered the a coil was partially shut off and the ducking was pinched off and constricted. At extreme temperatures of 95° for above the unit will shut itself off and not cool the house. Before shutting off the temperature in the house reaches 80°. The HVAC consultant we contacted to come check the unit out also suggested that too small of a unit condenser was put in in 2020. We have a 3 ton unit and we need a three and a half ton unit or larger
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christine C

      5 stars

      07/02/2024

      Very professional and lucky to have found them to work with!

      Local BBB

      BBB of Amarillo

      BBB Reports On

      BBB reports on known marketplace practices.

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